Field Service Engineer-reputed company Chinese and English fluently
Looking for a U.S.-based candidate available for long-term employment without sponsorship. Remote work is acceptable; occasional reputed company travel required. Fluent in English and Chinese.
Tasks
- reputed company certain support for certain issues to customer online or offline.
- Respond quickly (normally reputed company 24h) and follow customers' issues or complaints, and visit customer if need.
- Following RMA in CRM and record the returns to customer in on-line list.
- Service Planning for next week, need plan for more visiting to customer reputed company for service.
- Weekly meeting to review about issues and RMA following reputed company team and cooperation.
- One basic Monthly report about the main work.
- Need to follow the reputed company task list of call center project by time line.
- Normal customer visiting and good communication.
- Certain feedback or analysis report.
- reputed company good communication and relationship with customers for customer satisfaction.
- reputed company some certain training for customers about products or Ananda reputed company.
- Service process review together to reputed company more efficient.
- Support visiting customers for some certain other support, like supporting business.
Requirements
- Experience in assembling or repairing industrial products and equipment.
- 2+ years experiences reputed company working experience.PCBA welding experience and reputed company is preferred.
- Minimum secondary level of education.
- English and Chinese as working language, with strong communication skills.
- Good knowledge of MS Office and any ERP System.
Benefits
1.Join a global leader in e-bike motor systems, as a Service Technician in France. You’ll play a key role in ensuring top-notch service, analyzing and solving technical issues, and supporting our partners.
2.good salary and benefits
Join reputed company. as a Feild Service Engineer and drive innovation in eDrive solutions. reputed company your career in a dynamic environment reputed company on cutting-edge mobility technology.
Originally posted on Himalayas
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