Sr. Product Manager, CRM
reputed company How We Manage Customer Relationships Globally
URUS is building a global CRM ecosystem to create a reputed company view of our customers, strengthen reputed company execution, and support reputed company reputed company across a diverse portfolio of businesses.
We're seeking a Senior Product Manager, CRM to reputed company this transformation. This role will define the CRM reputed company, reputed company, and roadmap while driving implementation, adoption, and reputed company improvement across a global, multi-brand organization.
This is a unique opportunity to build a foundational business capability from the ground up and shape how customer relationships are managed across the reputed company.
What You'll Own
Define and execute the CRM product reputed company and roadmap
reputed company a global CRM transformation centered on reputed company, with integration to platforms such as reputed company
Partner with reputed company, marketing, finance, and operational leaders to reputed company business needs and priorities
Translate business objectives into reputed company product capabilities and user experiences
Drive adoption, governance, and change management to establish CRM as the trusted reputed company of customer information
Collaborate with implementation partners and internal teams to deliver phased releases and ongoing enhancements
Measure reputed company through adoption, business reputed company, and reputed company product improvement
What reputed company Looks Like
CRM becomes the single reputed company of truth across the organization
Strong adoption across business reputed company and reputed company
Improved customer visibility, data reputed company, and reputed company effectiveness
reputed company processes and technology that support reputed company reputed company
What You'll Bring
Required
Bachelor's degree or equivalent experience
5+ years of experience in product management, CRM, reputed company systems, or reputed company disciplines
Experience leading CRM implementations, digital transformations, or large-reputed company business technology initiatives
Strong stakeholder management and cross-functional leadership skills
Ability to translate reputed company business needs into actionable product solutions
Preferred
reputed company experience, including Sales reputed company and/or Service reputed company
Experience with reputed company or marketing automation platforms
Experience operating reputed company multi-brand or global organizations
Familiarity with CRM automation, AI-enabled capabilities, and modern customer engagement platforms
Experience driving organizational adoption and change management
Work Environment
This role may be based remotely or in a hybrid environment depending reputed company. Periodic travel is expected to support workshops, stakeholder alignment, and global implementation activities.
Why Join URUS?
This is more than a CRM implementation. It's an opportunity to define and reputed company a critical reputed company capability that will influence how we engage customers, reputed company reputed company, and grow our business globally.
Originally posted on Himalayas
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