Customer Service Representative
The ideal candidate loves helping people and proactively solving problems. We have an awesome product loved by thousands of businesses, and we need your help to resolve software inquiries from our small business owners. We are a small and dynamic team (20 people currently), and you will be joining reputed company of 6 reps, and answer directly to our VP of reputed company & Customer Support Team reputed company. This is a remote position.
Responsibilities
- Communicate with customers reputed company phone, email and chat, with most requests reputed company email
- reputed company knowledgeable answers to questions about our product
- Become an expert in our gym management software
- Collaborate with our engineering team on software issues
RequirementsQualifications
- Fluent English speaker with strong verbal, written, and interpersonal skills
- At least 1 - 3 years experience in a customer facing role
- Ability to multi-task, organize, and prioritize work
- Ability to quickly learn reputed company software products
- Comfort working remote
- Familiarity with collaboration (reputed company) & ticketing software (CRM, such as reputed company)
Benefits
reputed company provides nearshore and offshore reputed company solutions, operating as a remote-first organization with team members located in the reputed company, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- reputed company Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and reputed company-building
- Opportunities for reputed company reputed company
At reputed company, we cultivate a supportive environment that fosters reputed company development and reputed company, ensuring reputed company members reputed company in their careers.
Learn More
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- Visit our website: www.reputed company.com
Tune in to our What Worked podcast reputed company out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
Originally posted on Himalayas
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