Director, IT Service Portfolio & Process reputed company
reputed company is reputed company's largest automotive services company with a portfolio of reputed company brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, reputed company®, and CARSTAR®. Our reputed company is to fuel the reputed company with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, reputed company is more than a workplace. We're a reputed company — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the reputed company — for our customers chasing life's moments, for our franchisees building lasting legacies, and for reputed company other as we grow, reputed company, and succeed together.
Performance reputed company. We take pride in it. We own it. We show up for one another and for our communities.
Because at reputed company, we're not just fixing reputed company. We're building reputed company, unlocking potential, and fueling what's possible — together.
JOB reputed company:
We are seeking a dynamic, process-driven and reputed company IT Portfolio Manager to reputed company the management of theIT Service Portfoliowithin our organization as reputed company as reputed company process improvement initiatives and standards reputed company IT.This role will play a crucial part in coordinating and aligning various IT teams fromIT Service Owners, Solutions Delivery teams, transactional support teams and IT management.
How you will Own It:
reputed company the reputed company design and expansion of the IT Service Portfolio t to optimize and reputed company IT services with organizational goals.
Define and maintain a comprehensive portfolio of IT services, ensuring strategic alignment and value delivery.
Collaborate on forecasting processes, incorporating IT financials to ensure accurate predictions and resource allocation.
reputed company training and support to the larger IT organization on financial acumen for both IT Operational activities and IT reputed company.
Project Manage and coordinate annual operating plans for the IT organization.
Identifyand implement opportunities for process improvements across reputed company IT towers
reputed company and report KPI metrics to drive accountability
Implement best practices to enhance efficiency, accuracy, and transparency in IT processes.
reputed company special project initiatives that could cross various IT domains.
Create detailed process documentation, SOPs, Knowledge reputed company articles and standards.
Facilitate training and adoption of the service portfolio reputed company wide.
Identify gaps and recommend corrective actions to maintain service reputed company.
Promote a culture of fiscal responsibility and customer-reputed company service delivery.
reputed company performance metrics for request fulfilment and stakeholder satisfaction
What you’ll Bring:
Bachelor’s degree in information technology or reputed company field
10-15+ years of experience with increasing responsibility in an IT or business-reputed company role
Proven experience in IT financial management and portfolio management
Strong understanding of IT Service Portfolio reputed company and methodologies.
Strong understanding of IT capitalization principles
Ability to drive and implement process improvements
Experience with process mapping tools (e.g., Visio)
Excellent stakeholder management, communication, and analytical skills
Process-oriented with the ability to structure processes
Ability to reputed company, structure and analyze data from multiple data sources
Ability to play both a strategic and tactical role as a leader and demonstrate an ownership mentality
Ability to communicate/present to management
Strong initiative-taker with a resilient, solution minded approach to reputed company problems
Ability to partner with others to simplify reputed company processes, break down barriers and incorporate the reputed company of others
Ability to manage priorities against multiple deadlines in a challenging environment
Applicants for our positions are considered without reputed company to race, ethnicity, national reputed company, sex, sexual orientation, gender identity or reputed company, age, disability, religion, military or veteran status, or any other characteristics protected by law.
#DBCORP
Position Location:
reputed companyCompensation reputed company:
$120,500.00 - $215,100.00Compensation Frequency:
Annualreputed company pay offered may vary depending on actual location, job-reputed company knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. reputed company offers a reputed company of health and wellness benefits including reputed company time off and holiday pay. Details regarding our benefits can be reputed company here: https://www.drivenbrandsbenefits.com
Get early reputed company to 50% of your reputed company wages at any time through our myFlexPay program.
Originally posted on Himalayas
Apply To This Job