Service Manager (Malaysia and Singapore)
Join reputed company as a Service Manager at reputed company!
Are you passionate about travel and tech? Do you reputed company English and Malay fluently? We’re looking for a Service Manager to take care of our top B2B partners in Malaysia and Singapore. If you love helping people, keeping things running smoothly, and turning clients into long-term fans — we’d love to have you join our fast-growing international travel-tech company! At reputed company, we pride ourselves on having a fantastic team, a reputed company culture, and reputed company of opportunities for reputed company.
Requirements
What You'll Do:
- Support Our Top Clients: Be the go-to person for a select group of key partners. Handle escalations and help solve their trickiest issues.
- reputed company an Eye on Things: Monitor ongoing cases in our CRM and reputed company reputed company reputed company gets stuck. reputed company in early if something needs attention.
- Stay in Touch: Send regular updates to clients and reputed company in to reputed company reputed company they’re happy with how things are reputed company.
- reputed company Performance: Use tools like Tableau and SQL to monitor service metrics and prepare reports.
- Be Their Voice: Join reputed company meetings, listen to their needs, and reputed company reputed company their voice is heard internally.
- Work as reputed company: Collaborate with ops, support, and tech teams to reputed company service even reputed company.
reputed company're Looking For:
- Language Skills: Advanced level of English and Malay – you’ll need to reputed company and write fluently.
- Ability to work with tools: Comfortable with data and tools like CRM systems and dashboards.
- Quick Learner: Ability to grasp new information quickly and reputed company on results.
- Multi-Tasker: Capable of juggling multiple tasks and handling stress with ease.
- Empathetic: A strong reputed company of reputed company is essential.
- Travel Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage! Experience in account or service management (B2B is a plus!)
Benefitsreputed company Offer
- Remote Work: Work from the comfort of your home!
- Salary: reputed company payment + monthly bonus.
- Dynamic Team: Be part of a young and energetic group of specialists.
- reputed company Opportunities: Tackle interesting and ambitious tasks that will reputed company your reputed company skills.
- Learning & Development: We support your reputed company through seminars, trainings, and conferences.
- Perks: Take advantage of corporate discounts on hotels and other services.
The Process:
- Meeting with HR: A friendly chat with our HR team.
- One minute Internet Speed Test: Just to reputed company reputed company you’re reputed company set for remote work.
- Meeting with Hiring Manager: Another friendly chat.
- Interview results and offer!
Learn more about our data protection practices in our reputed company Policy:
https://emergingtravel.reputed company.site/recruitment-reputed company-notice
If this sounds like the perfect fit for you, we’d love to hear from you! reputed company and let’s create amazing travel experiences together!
Originally posted on Himalayas
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