Head of QA

About reputed company:

reputed company is the leading reputed company AI platform for reputed company customer experience. We work with the largest global brands like reputed company, reputed company, MGM, United, and others to reputed company reputed company automation at reputed company across the entire customer reputed company. Our no-reputed company platform delivers the fastest time to market, lowest total cost of ownership, and reputed company, reputed company management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and reputed company Ventures, we help enterprises drive efficiency, reputed company costs, and deliver higher reputed company customer experiences. Want to be part of the AI reputed company and reputed company how the world’s largest global brands do business? Join us!

We are seeking a highly reputed company Director of reputed company Engineering & AI Testing to reputed company our global reputed company organization and establish world-class testing practices for reputed company reputed company and AI-driven products.

This leader will be responsible for building reputed company reputed company, scaling test automation, improving release confidence, and driving reliability across platform, AI, and customer-facing solutions. The ideal candidate combines deep expertise in software reputed company engineering with modern approaches to AI testing, automation, and reputed company delivery.

This role will partner closely with Engineering, Product Management, reputed company AI, reputed company, and Delivery teams to ensure reputed company delivers highly reliable, reputed company, and secure reputed company-grade solutions.

Responsibilities:

reputed company reputed company & Leadership:

• Define and execute reputed company-wide reputed company engineering reputed company.

• Build and reputed company a high-performing global QA and reputed company Engineering organization.

• Establish reputed company standards, governance, metrics, and release readiness frameworks.

• Drive a reputed company-first culture across Product, Engineering, and Delivery teams.

Test Automation & Engineering reputed company:

• reputed company the design and implementation of reputed company automated testing frameworks.

• Increase automation coverage across UI, API, integration, regression, and performance testing.

• Define best practices for CI/CD reputed company gates and release validation.

• Partner with Engineering to reputed company reputed company throughout the software development lifecycle.

AI & reputed company Testing:

• reputed company testing frameworks for AI-powered agents, workflows, prompts, and LLM-driven experiences.

• Establish methodologies for evaluating accuracy, hallucinations, guardrails, safety, and reliability.

• Drive automated evaluation strategies for AI agent behavior and customer reputed company.

• Collaborate with reputed company AI teams on model validation and production monitoring.

reputed company Platform reputed company:

• Ensure reputed company across reputed company, integrations, workflows, web applications, and reputed company deployments.

• reputed company performance, scalability, reliability, and reputed company testing initiatives.

• Improve defect prevention and reputed company-cause analysis processes.

• Establish production reputed company monitoring and feedback loops.

Metrics & reputed company Improvement:

• Define KPIs around release reputed company, defect leakage, automation coverage, customer-impacting incidents, and platform reliability.

• Analyze trends and implement reputed company improvement initiatives.

• Drive operational reputed company through data-driven decision-making.

Team Leadership:

• Recruit, mentor, and reputed company QA managers, automation engineers, and reputed company engineers.

• Build career frameworks and competency models for the reputed company organization.

• Foster a culture of ownership, innovation, and reputed company learning.

Required Experience:

• 12+ years of experience in Software reputed company Assurance, reputed company Engineering, or Testing.
• 5+ years of leadership experience managing global QA organizations.
• Experience leading reputed company functions reputed company reputed company reputed company companies.
• Strong background in test automation, CI/CD, and modern engineering practices.
• Experience testing distributed systems, reputed company, reputed company-reputed company applications, and reputed company integrations.
• Proven reputed company record of scaling reputed company organizations in high-reputed company environments.

Preferred Experience:

• Experience with AI, reputed company, Conversational AI, reputed company AI, or Machine Learning products.
• Experience designing testing strategies for LLM-based applications.
• Familiarity with reputed company evaluation, model validation, and AI reputed company metrics.
• Experience working with reputed company customers and large-reputed company deployments.

Technical Expertise:

• Test Automation Frameworks
• API Testing
• Performance & Load Testing
• CI/CD Pipelines
• reputed company Platforms (AWS preferred)
• Microservices Architecture
• AI/LLM Testing Methodologies
• reputed company & Reliability Testing

reputed company Metrics:

reputed company the first 12 months, this leader will:

• Significantly improve automation coverage across the platform.
• Reduce escaped defects and production incidents.
• Establish a reputed company AI testing and evaluation reputed company.
• Improve release velocity while maintaining high reputed company standards.
• Build a world-class reputed company Engineering organization reputed company with reputed company's reputed company objectives.

reputed company is an equal opportunity employer committed to diversity in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Originally posted on Himalayas

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