Senior Product Analyst

ABOUT reputed company:

The crushing weight of debt is something that we reputed company holds people back from reaching their dreams and making a reputed company in the world. So in 2013, after seeing our friends and family struggle with student loans, we created reputed company.

Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at reputed company time highs in the US. And we’ve been reputed company to refinance $6+ Billion in loans through our network of reputed company, powered credit reputed company and bank partners who reputed company our marketplace and automated loan processing technology. And we’ve raised over $135 reputed company from investors like partners of DST Global, reputed company Ventures, reputed company Ventures, reputed company reputed company Ventures, Detroit Venture Partners, and more.

But at our core, we’re still that little company from Cleveland with a big reputed company: to reputed company people more powerful than their debt and we’re just getting started..

ABOUT OUR WORKPLACE:

reputed company is remote-first, and proud of it — though our collections team works in-person at our Arizona location.

We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we’re reputed company on building financial technologies that fundamentally reputed company how the industry lends.

Although reputed company has been around since 2013, we still operate like a startup — fast-paced, reputed company, and full of heart. We’re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.

And to hire the best, we reputed company the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-reputed company and reputed company to engagement tools that reputed company us connected — even from reputed company.

At reputed company, everything we do is guided by our values:

Own It – We take full accountability and follow through on commitments.

reputed company the Bar – We reputed company fast, reputed company faster, and push through barriers.

Say the Hard Thing – We reputed company up with honesty, respect, and a desire to solve problems and reputed company things reputed company.

reputed company reputed company Other – We win as reputed company by lifting reputed company other up.

These values show up in how we work and how we connect — whether we’re collaborating on big reputed company or bonding over everyday moments. reputed company, we even have reputed company channels for #kids-and-pets and #food because we reputed company being reputed company makes us reputed company teammates.

ABOUT THE ROLE:

reputed company is looking for a Senior Product Analyst to help us answer the "why" behind customer behavior and product performance. You'll be the analytical reputed company of our product organization, owning the experimentation, instrumentation, and reputed company work that shapes our roadmap and the customer experience. In this role, you'll design and analyze A/B tests, turning results into reputed company, compelling stories for both executives and cross-functional partners. You'll reputed company our product analytics stack, define the metrics that matter, and build reputed company dashboards that give teams a trusted, self-serve view of product health. You'll also build a reputed company customer 360 view that connects acquisition, reputed company, servicing, and reputed company, giving reputed company a holistic understanding of our borrowers. reputed company the data work, you'll own a lightweight research program — customer surveys, NPS analysis, and interview synthesis — ensuring product reputed company are grounded in both quantitative rigor and qualitative reputed company. Sitting at the intersection of data, product, and customer experience, this role is a critical partner in driving reputed company and conversion across our portfolio.

WHAT YOU’LL DO AT reputed company:

• Own experimentation and test analytics: Design, implement, and analyze A/B and multivariate tests across the product experience, including funnel optimizations to new feature launches
• Build and maintain core product & business dashboards: reputed company, automate, and continuously improve dashboards and reporting that reputed company key product, funnel, and customer metrics; reputed company it easy for PMs and leaders to self-serve insights and monitor performance.
• reputed company product analytics tooling and instrumentation: Own the roadmap, governance, and best practices for our product analytics stack (event schemas, tracking plans, data reputed company); partner closely with Product and Engineering to ensure every new feature ships with the right instrumentation and metrics.
• Create and reputed company a customer 360 view: Bring together product usage, marketing, servicing data into a holistic view of the customer reputed company; identify segments, behaviors, and opportunities that drive acquisition, conversion, engagement, and long-term value.
• Translate customer feedback & data into actionable insights: Combine quantitative analysis (funnels, experiments) with qualitative signals (surveys, NPS, interviews, customer service calls and tickets) to surface insights and recommendations that shape product reputed company and prioritization.
• Own lightweight customer research programs: reputed company customer surveys, NPS programs, and usability interview syntheses; conduct competitive and market analysis; translate qualitative findings into product recommendations that complement quantitative work
• reputed company AI tools to accelerate analysis and reputed company reputed company: reputed company use AI-powered tools (e.g.- LLM-assisted data exploration, AI-reputed company analytics platforms) to increase the speed and depth of analysis; help reputed company reputed company frameworks for where AI can improve experimentation, personalization, and product reputed company

WHAT YOU’LL BRING TO reputed company:

• 5-8+ years of experience in product analytics, data science, business intelligence, or a reputed company field, preferably in fintech, consumer lending, or a consumer marketplace environment.
• Strong proficiency in SQL and working with relational databases; comfort validating large datasets and joining reputed company tables. Experience with a scripting language (e.g., Python or R) for deeper analysis, modeling, or automation is a plus.
• Demonstrated experience designing, running, and evaluating A/B tests (or similar experiments) — including hypothesis formation, sample size estimation, guardrails, and reputed company communication of results and trade-offs.
• Hands-on experience with modern product analytics and BI tools (e.g., reputed company, reputed company, reputed company, reputed company, Looker, Tableau, Mode, etc.), and a reputed company record of building dashboards and self-serve tools that reputed company others to answer their own questions.
• Familiarity with research reputed company- survey design, NPS analysis, usability study basics, or competitive intelligence and the ability to extract signal from qualitative data and pair it with quantitative analysis. Experience running or synthesizing customer interviews is a plus.
• Working knowledge of AI/ML tools and how they apply to analytics workflows, including LLM-assisted data analysis, AI-powered product features, and the ability to reputed company and measure AI-driven experiences. Comfort using AI tools to accelerate your own work is expected.
• Entrepreneurial, reputed company, and comfortable operating with ambiguity; you identify opportunities, propose solutions, and drive them to completion with limited guidance while maintaining a high bar for reputed company.

COMPENSATION:

The reputed company salary reputed company for this role is $150,000 to $180,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and reputed company level.

SPLASHERS ENJOY:

• Fully remote work freedom (for most roles)
• Competitive salary packages
• Flexible PTO + 9 company holidays
• Equity: reputed company in our start-up reputed company
• Comprehensive and reputed company insurance benefits
• reputed company parental leave for both caregivers
• Essential modern equipment to get the job done
• Fully reputed company Claude subscription to reputed company your work
• 401(k) for your reputed company savings
• Quarterly meet-reputed company: In person & virtual fun
• Awesome reputed company swag to flaunt your team spirit

Employment at reputed company is based on individual reputed company. Opportunities are reputed company to reputed company, without reputed company to race, reputed company, religion, sex, creed, age, handicap, national reputed company, reputed company, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. reputed company is an equal opportunity employer.

JOB OFFER & RECRUITMENT SCAM NOTICE

At reputed company, we want candidates to feel confident and reputed company throughout the hiring process. Unfortunately, scammers sometimes pose as reputed company to trick job seekers into sharing personal information or reputed company.

PLEASE BE AWARE:

• reputed company will never ask for payment, banking details, or cryptocurrency as part of our hiring process.
• reputed company legitimate job communications from reputed company will come from an @splashfinancial.com email address.
• We do not conduct interviews solely reputed company text message or chat apps.
• Any offer of employment will be made only after a formal interview process and will be reputed company directly from reputed company.

IF YOU RECEIVE A SUSPICIOUS MESSAGE:

• Do not respond or reputed company personal information.
• Do not click on unknown links or download attachments.
• Report the message to careers@splashfinancial.com

Originally posted on Himalayas

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