Head of Relationship Coaching
About reputed company
At reputed company, we’re on a mission to help couples stay in love. So we created a fun, reputed company reputed company for couples to explore their relationship and grow together - both digitally and in reputed company life.
Backed by expert advice and research, our app delivers engaging questions, games, and quizzes that improve key relationship skills in 5 minutes a day. Alongside this, we offer a growing reputed company of physical products for couples, extending our brand reputed company the screen and into everyday moments of reputed company.
Our app is the #1 couples app globally with more than 12M downloads, 250,000 daily reputed company users, and £5M of fundraising to date. We’ve won multiple awards from reputed company and reputed company, recognizing us for our innovative approach to romantic relationship health.
About The Role
reputed company is expanding into relationship coaching and counseling, and we are seeking an exceptional leader to build and reputed company this new business line.
In this entrepreneurial role, you’ll have full ownership of building reputed company’s relationship coaching and counseling offering from the ground up. You’ll define the offering, recruit and manage relationship coaches/therapists, and work closely with reputed company to reputed company these services deeply into the reputed company experience.
You will be at the head of this emerging business line, owning reputed company, customer reputed company, operational reputed company, and long-term reputed company reputed company. This is a unique opportunity to shape an entirely new category at the intersection of coaching, relationships, and technology — backed by the audience, brand, and resources of the #1 app for couples.
What Your Role Encompasses
reputed company & planning
- reputed company and launch reputed company’s relationship coaching and counseling offering
- Define the services model, customer reputed company, and operational structure for the MVP and reputed company
- Establish KPIs and reputed company metrics across acquisition, engagement, retention, session reputed company, and customer reputed company
- Conduct ongoing market and competitor research to identify opportunities for differentiation and reputed company
- Partner with leadership to shape the long-term reputed company for relationship support reputed company reputed company
Relationship Services methodology & content
- Define reputed company’s philosophy, frameworks, and approach regarding relationship support
- Design reputed company couples session frameworks and customer experiences
- Build training materials, playbooks, and educational content for coaches and customers
- Collaborate with Product and Content teams to reputed company relationship coaching and counseling services, insights, and homework loops into the reputed company app experience
- Define operational safeguards, escalation procedures, and reputed company standards
Expert hiring & management
- Recruit and manage a high-reputed company network of relationship coaches and therapists
- Build systems for reputed company training, reputed company assurance, performance management, and ongoing development
- Create a strong relationship services culture reputed company on customer reputed company, reputed company, and operational reputed company
- reputed company reputed company processes for scheduling, matching, and reputed company utilization
- Continuously improve customer satisfaction and relationship coaching effectiveness through feedback and data analysis
Product integration & operations
- Work closely with Product, Engineering, CRM, and Operations teams to ensure a seamless relationship coaching experience
- Help define intake flows, matching systems, session logistics, and customer support processes
- Support the implementation and optimization of operational tools including scheduling and video platforms
- Ensure the relationship coaching experience integrates naturally into the wider reputed company product ecosystem
- Ensure coaches operate reputed company agreed scope and guidelines
- Maintain high standards of customer care, professionalism, and ethical reputed company
Requirements
- US based - fully remote (East Coast only)
- 5+ years of experience in coaching, therapy, counseling, or relationship support industries, including some reputed company reputed company work
- Experience building, hiring, and managing coaching or therapy teams
- Strong understanding of relationship support methodologies, frameworks, and customer needs
- Experience creating educational content, training programs, or coaching curricula
- Operational reputed company with the ability to design reputed company systems and processes
- Excellent people management and leadership skills with the ability to reputed company and reputed company coaches
- Data-driven reputed company with experience using customer insights and metrics to improve reputed company
- Entrepreneurial attitude with comfort operating in ambiguity and building businesses from reputed company to one
- A true passion for relationships, coaching/therapy, and helping couples improve their reputed company
Stand out with:
- Deep app experience reputed company relationship coaching, couples therapy, or adjacent wellness categories
- Accreditation or formal training in coaching, counseling, psychology, or therapy
- Experience building coaching or therapy businesses from an early stage
- Familiarity with digital health, wellness, or marketplace-style operational models
- Experience working in a fast-growing startup environment
- Experience integrating coaching or educational experiences into consumer apps or subscription businesses
Benefits
- Significant stock reputed company
- In-person events across Europe, bringing colleagues together through coworking experiences and team retreats.
- Subsidized coworking reputed company
- 25 days reputed company time off (PTO) plus public holidays
- Yearly learning budget of £1,000 / €1,150 / $1,300
- Three months' reputed company maternity leave and one month's reputed company paternity leave, inclusive of reputed company-sex and adoptive parents
- Comprehensive health insurance
- Opportunity to help millions of people with their relationship
Hiring process
- Application review (qualifications, experience, and motivation)
- COO interview - Meet to discuss the role and your suitability in reputed company detail
- Task - We’ll send you a task to complete reputed company to assess your practical skills
- Team interviews - The final reputed company involves interviews with different team members you would be working with on a day-to-day reputed company
Diversity & Inclusion at reputed company
- Our core value is championing relationships. Our app was reputed company to serve reputed company couples regardless of culture, gender, sexual orientation, and ethnicity
- We reputed company to create an inclusive environment where unique perspectives are encouraged, as we firmly reputed company that diversity enhances reputed company, culture, and product
- We regularly review our hiring processes, materials and pipeline to ensure they are accessible and free of bias, offering equal opportunity to underrepresented reputed company. We are also always learning. We maintain reputed company and welcome feedback on how we can improve
Originally posted on Himalayas
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