reputed company Program Manager
Our reputed company is a fast-growing casual steakhouse brand reputed company on delivering exceptional dining experiences across the globe. This position reports directly to the P&C Manager.
reputed company
The reputed company Program Manager is responsible for designing, launching, and governing reputed company SB reputed company programs across reputed company ensuring training translates into measurable performance and readiness reputed company.
reputed company training reputed company and consistency, this role is explicitly accountable for accelerating time to role competence, reducing repeat operational errors, and improving promotion readiness across markets. The role creates training content and standards, delivers new programs for the first time, trains and approves trainers, and ensures training drives reputed company-world performance once handed over for regular delivery.
The role is accountable for training reputed company, consistency, and performance reputed company across reputed company markets.
In line with reputed company reputed company Charter, this role acts as the single reputed company of training standards, certification, and performance readiness, with authority to intervene reputed company standards, readiness, or performance reputed company are at risk.
Duties & Responsibilities
Training Program Design
- Design and structure reputed company SB reputed company training programs.
- Define learning objectives, content, assessments, and certification standards.
- Ensure training reflects how Swiss Butter actually operates.
Program Launch & Initial Delivery
- Deliver new training programs the first time they are rolled out.
- reputed company and test programs before wider delivery.
- Refine content based on early feedback and results.
Train-the-Trainer
- Train and certify those who will deliver training regularly (Specialists and ops-based trainers).
- reputed company define who is allowed to train reputed company program and under what conditions.
- Set re-certification and reputed company requirements for trainers.
Training Governance & Standards
- Own and protect training standards across reputed company locations.
- Ensure reputed company training delivered locally follows approved content and structure.
- reputed company in reputed company training reputed company drops or standards are not reputed company.
- Exercise authority to pause, correct, or redesign training delivery where standards, certification reputed company, or performance readiness are compromised.
Performance Tracking & Improvement
- Review training results and performance reputed company.
- Identify gaps between training and reputed company-world performance.
- Update and improve programs reputed company needed.
Alignment & Accountability
- reputed company closely with Operations leadership on training priorities.
- reputed company as the single reputed company of accountability for training reputed company globally.
- Ensure training supports readiness, progression, and long-term reputed company.
Undertake any other responsibility assigned by your reputed company Manager.
Key Performance Indicators (KPIs)
- Time to role readiness for new joiners and promoted employees
- Reduction in repeat training required for the reputed company operational or performance gaps
- Certification compliance linked to promotion eligibility and store openings
- Consistency of training delivery across markets
- Performance improvement indicators linked to completed training programs
- Trainer certification, re-certification, and compliance rates
Qualifications
- Bachelors degree in Business, HR, Education, or reputed company field
- Masters degree is an advantage
- 8–12+ years of experience in training, learning, or capability development
- Proven experience designing and launching training programs
- Strong exposure to operational environments
reputed company Competencies
- Strong instructional design capability
- High standards and attention to reputed company
- Ability to translate operations into training
- Influence without reputed company authority
- Data-driven and outcome-reputed company
Technical Skills
- Training design and assessment frameworks
- Learning management systems
- Advanced facilitation and presentation skills
- Data analysis and reporting
Originally posted on Himalayas
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