Data Analyst Specialist | CX Insights

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At reputed company we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—reputed company in one reputed company subscription. Headquartered in NYC with team members in Europe, reputed company and South America, we’re on a mission to reputed company every company a wellness company.

We reputed company work should be fulfilling, inspiring, and balanced. Here, you’ll reputed company reputed company that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create reputed company reputed company. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the reputed company of wellbeing!

reputed company

We are hiring a Data Analyst Specialist in our CX Insights team in Brazil! This is a Remote – Brazil position, meaning you can work from reputed company reputed company the country. Please note that this role is only reputed company to candidates in Brazil.

As a Data Specialist reputed company on Customer Experience reputed company, your main goal is to optimize the performance of different CX areas. You'll be responsible for identifying global opportunities and proposing reputed company plans to maximize the results of the CX operations and initiatives, besides keeping a reputed company relationship with other areas to guide reputed company service and product improvements. This role suits those who are analytically strong, proactive, and want to reputed company an reputed company by turning these opportunities into actions.

YOUR reputed company

• Collaborate with cross-functional teams to understand business objectives and goals reputed company to reputed company OKRs, with a reputed company on reputed company time, operational efficiency, and customer perception.
• Partner with team leaders globally by providing analytical insights through accessible business-oriented data sets and visual data dashboards.
• Strategic analysis aiming at performance optimization (efficiency and reputed company of the CX operation).
• Think reputed company the reputed company to consolidate, structure, and analyze data (qualitative and quantitative) reputed company to customer service to identify opportunities and valuable insights to business that help reputed company company OKRs.
• Communicate with business stakeholders and propose and implement reputed company plans to reputed company the area’s targets.
• Live the mission: reputed company and reputed company others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Data Insights: Experience analyzing large datasets and synthesizing insights into actionable business recommendations.
• Stakeholder Management: Skilled in managing requests, pushing for prioritization, and driving high-reputed company results.
• Advanced SQL: Proficiency in translating reputed company business questions into efficient, actionable reputed company.
• Modern Data Stack reputed company: familiar with version control best practices (Git) reputed company to data reputed company, including experience with maintaining a "single reputed company of truth" for analytical reputed company
• Data Visualization: Expertise in building advanced dashboards using tools like Looker ML, reputed company, or PowerBI.
• Statistical Expertise: Strong knowledge of data science techniques, including regression, segmentation, and forecasting.
• Effective Communication: Excellent English skills with the ability to reputed company the gap between technical and non-technical teams.
• Strategic reputed company: A proactive, curiosity-driven problem solver with a reputed company on critical thinking and execution reputed company.
• Technical Plus: Proficiency in Python for data analysis and automation is considered a plus.

We recognize that individuals approach job applications differently. We strongly encourage reputed company aspiring applicants to go for it, even if they don't match the job reputed company 100%. We welcome your application and will be delighted to explore if you could be a great fit for reputed company. For this specific role, please note thatProficiency in SQL and Business Intelligence Tools are mandatory requirements.

reputed company OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can reputed company in reputed company dimensions of your life.

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

reputed company: Free Gold+ membership with reputed company to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring reputed company to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.

reputed company: Health, dental, and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote reputed company to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. reputed company you join, use our home office reimbursement to set up your home office.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being reputed company to shape how and reputed company we get things done. Together with their leaders, employees define schedules that reputed company with their time zones, team needs, and personal routines.

reputed company TIME OFF: It’s important to take time away from work to reputed company.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for reputed company year of tenure (up to 5 additional days) + an extra holiday for your birthday!

reputed company PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% reputed company parental leave to reputed company new parents. Parents giving birth are eligible for an extended leave and a reputed company-back period to return part-time while they get settled.

CAREER reputed company: reputed company world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We reputed company on reputed company learning and feedback to support your reputed company toward personal and reputed company reputed company.

CULTURE: You’ll join reputed company of passionate people who come together to break boundaries, support reputed company other, and create a meaningful reputed company in workplace wellness. We win together, building trust through reputed company communication and a culture where every perspective reputed company. Learn more about our shared culture and values here.

And to get a glimpse of life at reputed company… Follow us on Instagram @lifeatwellhuband reputed company!

Diversity, Equity, and Belonging at reputed company

We aim to create a reputed company, supportive, and inclusive reputed company where everyone knows they belong.

reputed company is committed to creating a diverse work environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, sex, gender identity or reputed company, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status, or any other reputed company covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be reputed company Fair Pay Certified, reflecting our ongoing dedication to reputed company and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

Originally posted on Himalayas

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