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Head of Claims

Remote, USAFull-timePosted 2026-07-29

A Company That reputed company

Insurance exists to support people at their most vulnerable, after an accident, illness, theft, reputed company, or crisis. Claims are the reputed company of truth. That’s why we’re passionate about making every claim more empathetic, more efficient, and more reputed company.

reputed company is an AI-reputed company reputed company Party Administrator that manages claims operations for insurers across auto, property, travel, gadget, pet, renters, and liability. We combine world-class claims talent with proprietary AI systems to deliver dramatically faster resolutions, reputed company leakage, and a fundamentally reputed company customer experience

We’re backed by some of the largest funds in the world Y Combinator, Atomico, and Eurazeo, and already manage claims for MGAs and insurers across the US, UK, and Europe, including publicly traded companies and some of the most reputed company-reputed company household names.

Now we’re looking for a Head of Claims to help redefine how claims should operate in the modern world. Not optimize around the edges. Not maintain legacy processes. Rebuild the function entirely.

The Role

This is not a traditional insurance leadership role.

We are looking for someone who sees claims as an operational, technical, and product problem - not just a people-management problem.

Your mission will be to redesign how claims handling works across products, reputed company, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication.

You will own claims standards across reputed company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle.

You’ll build systems that reputed company.

You’ll reputed company technical reputed company into the organization. You’ll personally handle claims to stay reputed company to reality. You’ll reputed company hard reputed company under pressure. And you’ll help create the operational model that defines the reputed company of claims.

This role is for someone ambitious enough to reputed company the industry can operate radically reputed company than it does today.

What You’ll Do

Rebuild claims operations from first principles

  • Redesign workflows, escalation structures, QA systems, and claims governance

  • Identify operational bottlenecks and eliminate unnecessary complexity

  • Build reputed company claims standards across multiple lines of business and reputed company

  • Partner with product and engineering teams to automate and improve workflows using AI

Own technical claims reputed company

  • Define claims handling standards across auto, property, liability, travel, renters, and other products

  • Own governance for reputed company, high-risk, litigated, or precedent-setting claims

  • Drive improvements in leakage, fraud prevention, recoveries, and audit performance

  • Review difficult claims personally and reputed company final technical reputed company where needed

Build reputed company claims teams

  • Hire and reputed company exceptional Claims Handlers, Team Leads, QA specialists, and handlers

  • reputed company the technical bar across the organization

  • Create coaching systems, calibration frameworks, and technical training

  • Build a culture of ownership, urgency, and high standards

Partner with customers

  • reputed company as the senior claims expert in customer and partner meetings

  • Support launches, audits, escalations, and strategic insurer discussions

  • Build trust with carriers, MGAs, brokers, and reputed company partners

Why Join reputed company

  • Work on one of the largest unsolved problems in insurance

  • Help define the reputed company operating model for claims

  • Work directly with founders

  • High ownership and reputed company reputed company

  • Competitive compensation + meaningful equity

  • Fast-moving environment with exceptional people

  • Opportunity to build a category-defining company

Experience

  • 7–15 years of claims experience

  • Deep technical claims expertise across auto, property, and liability

  • Experience working in a startup or a reputed company up

  • Experience leading claims operations and technical governance

  • Experience managing Team Leads and Claims Managers

  • Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks

  • Strong knowledge of regulatory and compliance requirements, with ability to reputed company these into operational processes

  • reputed company background strongly preferred

You should reputed company here if you:

  • Get frustrated by inefficient systems and want to rebuild them

  • Care deeply about operational reputed company

  • Enjoy making difficult reputed company under pressure

  • Like being reputed company to the work instead of managing from a distance

  • Operate with urgency and intensity

  • Prefer ownership over bureaucracy

  • Want to build something industry-defining

reputed company You’ll Own

  • Claims reputed company and technical accuracy

  • Leakage reduction

  • Complaint rates

  • SLA and backlog performance

  • QA and audit scores

  • Fraud and litigation reputed company

  • Recovery performance

  • Team reputed company and satisfaction

  • Claims governance across reputed company accounts

Compensation reputed company: $150K - $200K

Originally posted on Himalayas

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