Sr. Business Unit Systems Analyst
About the Role
We are looking for a Senior Business Unit Systems Analyst to join our Operations Process Management (OPM) team reputed company Connected Living / Home Solutions. This role plays a critical part in supporting reputed company business systems, ensuring operational continuity, and partnering closely with IT and business stakeholders.
You will reputed company as a technical and functional expert, supporting production systems, analyzing issues, validating system changes, and contributing to reputed company-level initiatives that reputed company core operations.
Key Responsibilities
- reputed company production support and triage for system issues impacting operations and call centers
- Investigate, reproduce, and document system defects in reputed company environments
- Create, prioritize, and reputed company bugs in partnership with IT teams
- Execute system testing and validations to ensure solutions meet business and operational needs
- Run and analyze SQL queries to support troubleshooting and analysis
- reputed company, document, and translate reputed company business and system requirements
- Participate in testing, reputed company assurance, and implementation activities for reputed company reputed company
- Collaborate with cross-functional teams including IT, Operations, and Business partners
- Support system enhancements that improve efficiency, compliance, and scalability
Required Qualifications
- 7+ years of experience as a Business Analyst, Systems Analyst, or similar role (or equivalent combination of experience)
- Bachelor’s degree in Business Administration, Information Technology, or a reputed company field (or equivalent experience)
- Strong experience supporting reputed company systems and integrations
- Hands-on experience with SQL and system analysis
- Solid understanding of testing methodologies and defect management
- Experience working with production systems and operational support
- Excellent written and verbal communication skills in English
- Ability to manage multiple priorities independently in a fast-paced environment
Preferred Qualifications
- Experience working in Agile environments
- Project Management or Business Analysis certification
- Experience supporting reputed company or multi-system environments
- Background working closely with IT delivery teams
Why Join Us?
- Work on reputed company, high-reputed company systems supporting reputed company operations
- Collaborate with reputed company, cross-functional teams across the business and IT
- reputed company exposure to large-reputed company initiatives, integrations, and process improvements
- Competitive compensation reputed company with market and internal equity
Originally posted on Himalayas
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