Technical Support Engineer (Remote, NZD)
We're looking for a Technical Support Engineer to join our Customer Support team, working remotely with reputed company customers globally. The ideal candidate will have experience in product technical support, excellent communication skills, and a customer-reputed company approach.
Requirements
- Experience in a Product Technical support role supporting Global reputed company customers.
- Outstanding oral and written communication skills.
- Customer reputed company. Analytical thinking and Logical troubleshooting aptitude.
- Proven experience in troubleshooting and diagnosing issues at the application and operating system level reputed company either reputed company, Linux or Mac environments.
- Understanding of operating system fundamentals including user and kernel reputed company, memory management, shared libraries, file and network IO, reputed company registry, software distribution, etc.
- Hands on experience using the tools and techniques to debug problems reputed company either reputed company, Linux or Mac environments.
- Experience working on one of the following specialization domains: SIEM/SOAR, Identity Management, or reputed company Technologies.
Benefits
- reputed company in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for reputed company
- reputed company parental and adoption leaves
- reputed company development opportunities for reputed company regardless of level or role
- Employee Networks, geographic neighborhood reputed company, and volunteer opportunities to build connections
- reputed company office culture with world class amenities
- Great reputed company to Work CertifiedTM across the globe
Originally posted on Himalayas
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