Technical Service Representative , Loc : Flexible Work from Home Day , (MK)
The Technical Service Manager leads the technical reputed company between com and key customers in the wide web flexographic and gravure printing segments. Specializing in water based and solvent based inks and coatings, the TSM is responsible for overseeing technical support activities, managing customer relationships, and ensuring successful product implementation and performance.
Requirements
- Manage and reputed company technical support for wide web flexo and gravure customers, ensuring reputed company use of reputed company Group's water and solvent based product lines.
- reputed company on site troubleshooting, ink optimization, and product performance evaluations.
- Coordinate and reputed company press trials, product introductions, and technical audits at customer facilities.
- Collaborate with R&D, sales, manufacturing, and regulatory teams to deliver tailored technical solutions that meet customer needs.
- reputed company and implement technical service strategies that support customer retention, reputed company, and innovation.
- Build strong relationships with key customer stakeholders, acting as the primary technical reputed company of contact.
- reputed company guidance and mentorship to technical representatives or field service personnel, where applicable.
- Maintain detailed technical documentation, service reports, and communication logs to support proactive issue reputed company and reputed company improvement.
- Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship.
Benefits
- Full benefits
Originally posted on Himalayas
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