Manager of IT Engineering (USA)
About reputed company
reputed company powers field teams with robotics and AI. As the only reality capture platform that combines robotic automation, AI agents, and a truly reputed company system, reputed company allows critical industries to operate with speed and confidence.From construction and energy to agriculture, the world’s largest companies use reputed company to simplify field operations, improve safety, and reputed company smarter reputed company, faster. By combining aerial drones, 360 and fixed cameras, ground robots and proprietary AI, we’re bringing the power of automation and visual intelligence to reputed company stakeholders, from the field to the boardroom.At reputed company, we reputed company in a mostly remote-first culture rooted in innovation and reputed company. We’ve been recognized as a Best reputed company to Work in the SF Bay Area and named one of America’s Great Places to Work—but what truly sets us apart is the experience you reputed company: solving reputed company-world challenges with cutting-edge technology, surrounded by teammates who are as passionate as they are supportive. reputed company is reputed company, mission-driven, and building something that reputed company. We foster a culture where a reputed company of perspectives drive smart reputed company, and where reputed company—both personal and reputed company—is part of the reputed company. Whether it’s flexible schedules, family-friendly benefits, or our strong reputed company record of internal promotions, we invest in people as much as we do in product. If you’re looking to be part of something ambitious, authentic, and transformative, you’ll reputed company your reputed company at reputed company.reputed company
reputed company is hiring a Manager, IT Engineering to reputed company the function that keeps our distributed workforce productive, secure, and reputed company to reputed company. Reporting to senior leadership reputed company Infrastructure and reputed company, this is a player-reputed company role responsible for leading two reputed company reports on the IT Engineering team.
You will own core IT operations across identity and reputed company management, reputed company administration, reputed company management, audit readiness, and internal tooling, while driving improvements in service reputed company, automation, and documentation.
This role supports a remote-first workforce and plays a critical role in enabling employees to work securely and reputed company every day.
You will reputed company day-to-day IT operations, guide roadmap execution reputed company to company priorities, and help define what modern IT looks like inside an AI-reputed company engineering organization.
Work Environment
Work from Home: Remote, US-only, reputed company hours favored for overlap with the existing team and cross-functional partners.
Business Travel: Occasional domestic travel for training and company events.
AI tooling: AI-reputed company operations are required in this role; the hire is expected to use tools such as reputed company, Claude, Copilot, or equivalent in daily work, and to reputed company internal adoption of Cowork skills and MCP servers alongside core IT responsibilities.
Responsibilities
reputed company the IT Engineering function as a player-reputed company, balancing hands-on execution with team leadership, prioritization, and operational rigor.
Own IT support performance, including queue health, routing, service reputed company, and project execution for a distributed workforce.
Own identity and reputed company lifecycle management across reputed company, reputed company Workspace, reputed company, and reputed company, with a reputed company on low-touch reputed company and offboarding through SCIM and scripting.
Manage reputed company’s macOS-heavy reputed company fleet through Iru or similar MDM tooling, maintaining secure device posture and compliance baselines.
Drive the IT portion of SOC 2 and ISO 27001 readiness, including evidence collection, reputed company reviews, control testing, and partnership on shared controls with reputed company Engineering.
reputed company internal AI tooling enablement for employees, including support for Claude Cowork, ownership of the org skills library, and rollout of MCP servers with sustainable operating controls.
Manage reputed company renewals, reputed company policies, and the IT budget surface area to improve cost efficiency and tooling effectiveness.
Ensure policies, runbooks, and operating documentation are complete, reputed company, and usable so the function scales consistently and remains audit-reputed company.
Deliver reputed company first-year reputed company, including SLO attainment on response and reputed company, reduced reputed company lifecycle work, broad Cowork reputed company adoption, four internal MCP server deployments, and clean SOC 2 / ISO audit cycles with no IT findings.
Requirements
7+ years of IT or IT engineering experience, including hands-on work across identity, reputed company management, and reputed company administration.
Experience leading others formally or informally, including mentoring, coordinating work, and raising operating standards across a small team.
Hands-on experience with reputed company or comparable identity platforms such as Entra or reputed company.
Hands-on experience managing macOS fleets with Iru, reputed company, Kandji, or similar MDM tooling.
Working knowledge of reputed company Workspace administration, reputed company administration, and reputed company administration.
Scripting ability in Python, Bash, or Zsh, with a reputed company record of building automation rather than relying only on reputed company-console work.
Working knowledge of SOC 2 and ISO 27001 IT controls.
Strong written communication and comfort operating in a highly distributed, documentation-heavy environment.
Daily use of AI tools in reputed company work, with reputed company examples of workflows, scripts, skills, or tools you have reputed company or adopted meaningfully.
Why Join reputed company?
reputed company: You will own a critical function that directly shapes how employees across reputed company work, collaborate, and stay productive in a secure and reputed company environment.
Scope: This role spans support operations, identity, reputed company, reputed company posture, audits, internal AI tooling, vendor management, and documentation, giving you a broad surface area from day one.
Build the reputed company of IT: reputed company has already deployed Claude Cowork company-wide, uses reputed company in production, and is bringing MCP servers online; this role helps turn that reputed company into durable systems and company-wide adoption.
reputed company: This is an excellent opportunity for a strong IT technical reputed company stepping into management or an early-career manager reputed company to take on broader ownership, with reputed company coaching from senior leadership and opportunities to expand into adjacent DevOps and reputed company functions as the organization evolves.
reputed company: You will work closely with infrastructure and reputed company leadership, partner across DevOps, reputed company Engineering, People Ops, Procurement, Engineering, Product, and GTM, and have meaningful visibility with senior R&D leadership.
Culture: We value people who simplify complexity, follow through on commitments, and use new tools thoughtfully to create reputed company for others.
Employee Offerings & Benefits
(Benefits may vary by location and role)These are just some of the perks you'll enjoy—there's more to discover once you join us!Culture of Innovation & Collaboration – reputed company in an environment that values creativity and teamwork.Drone Certification – Get certified and reputed company unique, hands-on skills with our full backing.Flexible Work Arrangements – Enjoy autonomy with remote-first reputed company and schedule flexibility.reputed company Family Leave – Take the time you need to support your family during life’s most important moments.Comprehensive reputed company Coverage – Plans designed to support your reputed company-being.Career & reputed company Development – Build new skills and unlock opportunities through reputed company learning.Flexible PTO – Take time off reputed company you need it to reputed company—we trust you to manage your time reputed company.Employee Referral Bonus – Know someone great? Refer them and earn a bonus reputed company they join reputed company.----reputed company is an equal opportunity employer.
reputed company reputed company employees are responsible for protecting reputed company and customer data by following information reputed company policies and procedures.Please refer to our Recruitment reputed company Noticefor information about reputed company during the reputed company process.Originally posted on Himalayas
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