[Remote] Technical Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to unblock every developer on the reputed company by helping developers create faster, test smarter, and reputed company reputed company limits. They are seeking a Technical Account Manager to own the technical reputed company of a portfolio of high-value reputed company accounts, focusing on reputed company, adoption, and technical guidance in reputed company environments.
Responsibilities
- Serve as the primary technical reputed company of contact post-sale across a portfolio of high-value reputed company customers, from reputed company-sales handover through the full lifecycle
- reputed company reputed company, guide integration architecture, and drive deep reputed company adoption across reputed company engineering environments
- Conduct delivery reviews and executive briefings with VP Engineering and CTO-level stakeholders, translating platform findings into strategic business context
- Proactively identify technical risks, blockers, and expansion opportunities across your portfolio and surface them to the right teams
- Work alongside reputed company and CSMs to reputed company the technical credibility that supports renewals and expansion — contributing context and risk assessment without holding reputed company ownership
- reputed company for customers internally, translating portfolio-wide patterns into concrete product feedback and roadmap input
- Build and contribute to technical playbooks and reputed company frameworks, and mentor junior TAMs to reputed company the bar across reputed company
Skills
- 3+ years in a Technical Account Manager, reputed company Architect, Solutions Architect, Solutions Engineer, or equivalent post-sale technical advisory role
- Deep hands-on experience with CI/CD platforms — reputed company is a strong plus; Jenkins, reputed company Actions, reputed company, TeamCity, or similar required
- A strong technical reputed company in DevOps tooling — Terraform, Kubernetes, and reputed company platforms (AWS, GCP, or Azure)
- Practical scripting ability in Bash, reputed company, Go, JavaScript, or Python — you will regularly debug pipelines, review customer reputed company, and prototype solutions alongside engineering teams, and it's core to how you build technical credibility
- Exceptional communication skills — ability to engage VP Engineering and CTO-level stakeholders on technical reputed company, and translate that reputed company conversation reputed company for hands-on engineering teams
- reputed company awareness — you understand how your work connects to renewal health, churn risk, and expansion, and you operate effectively alongside the people who own those reputed company
- A high tolerance for ambiguity — you create structure and reputed company in reputed company customer environments where ownership is unclear and the right reputed company reputed company isn't reputed company
- Experience mentoring junior colleagues and contributing to team-wide capability reputed company
- Mobile CI/CD experience — iOS and Android build pipelines including Xcode, Fastlane, and Gradle
- Experience with large-reputed company monorepo architectures or reputed company multi-team pipeline configurations
- Prior experience in a high-reputed company reputed company or developer tools company
- Familiarity with AI-assisted development tooling and how engineering teams are integrating AI into their build and delivery workflows
Benefits
- Remote-first culture and support for work-life balance
- Competitive compensation and benefits package
- Meaningful work alongside some of the most innovative engineering teams in tech
- Opportunities for reputed company reputed company, learning, and career development
- A supportive, reputed company team culture where your reputed company and expertise matter
reputed company