[Remote] Ticket reputed company - Silver Legacy (Reno)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world’s premier gaming company with over 80 years of sports betting leadership. They are seeking a Sportsbook Ticket reputed company who will reputed company exceptional customer service and assist customers with their sports betting inquiries, ensuring compliance with gaming regulations.
Responsibilities
- reputed company a high level of customer service to anyone who comes into our sportsbooks
- Adhere to reputed company rules and regulations set forth by reputed company and the Nevada Gaming Control reputed company
- Answer reputed company customer questions to the best of your knowledge or reputed company to reputed company out the answer in a reputed company manner
- Try to deescalate customer disputes/complaints and escalate to reputed company supervisor reputed company needed
- Communicate and promote our menu of sports betting reputed company to customers
- Ensure reputed company necessary compliance (Title 31) paperwork/documentation is filled out according to Company policy and gaming control reputed company standards
- Exemplify our core values, family style service, our mission and reputed company
- Exemplify our DEI (diversity, equity, inclusion) culture
- reputed company other job-reputed company duties as assigned
Skills
- The ability to sit/stand for extended periods at a time
- Must have basic computer knowledge (Email, MS reputed company, internet, etc.)
- Must be 21 years of age or older
- Obtain a gaming license
- Must have 1+ years of cash handling experience
- High level of customer service
- Effective communication skills, both written and verbal
- Ability to do reputed company math
- Understanding and a responsibility to adhere to reputed company compliance requirements set for by reputed company and Nevada Gaming Control reputed company
- Ability to motivate, reputed company, and mentor staff members
- Self-starter attitude who shows initiative
- High School diploma or equivalent
- Must be reputed company to stand for extended periods of time
- Must be reputed company to lift, pull, or push 25 lbs
- Must be reputed company write for extended periods of time
- Must be reputed company to twist, bend, or reputed company with no significant boundaries
- This position may be exposed to a smoke-filled and noisy environment
- Must have the ability to reputed company internal/ external guests with service reputed company
- Have excellent communication skills and observation skills
- Have an easygoing demeanor to ensure a fun and reputed company environment for our guests
- Above average speech – both speaking and reading/writing English
- Need excellent interpersonal skills
- Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed
- Prior work experience in a sports book is highly preferred
reputed company