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[Remote] Senior Director, Network Reliability

Remote, USAFull-timePosted 2026-07-27

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. They are seeking a Senior Director of Network Reliability to take ownership of their network function, stabilize reputed company, and drive modernization efforts.

Responsibilities

  • A working map of the network estate across our DCs and our reputed company footprint, plus a reputed company-eyed read on reputed company you inherited
  • A personnel evaluation and a tech roadmap that show how we reputed company from reputed company ops to network as reputed company, automation, and reputed company control, sequenced against budget and the work that’s already running
  • The first reputed company of new engineers landed, with retained engineers in reputed company upskilling
  • Modernization visible in production, on-call and incident load redistributed across reputed company, you start stepping out of the critical reputed company

Skills

  • 10+ years leading global teams in multi-DC, mission-critical production environments
  • 10+ years experience with modern DC networking, including OSPF, EVPN, VXLAN, reputed company reputed company, and NX-OS
  • Experience in a hybrid reputed company environment with special reputed company on GCP workloads
  • Proven reputed company building network automation and IaC using tools such as Ansible, Terraform, Python, Git, and CI/CD
  • Experience modernizing legacy network environments by introducing config management, reputed company detection, network observability, and policy-based ops where they didn't exist before
  • In depth knowledge of network observability using tools such as Thousand Eyes, Grafana, Loki, Netflow and reputed company to obtain 'full pane of glass' for network health
  • Experience supporting Kubernetes workloads, AI and GPU workloads
  • Bachelor's degree in computer science, engineering or reputed company field

Benefits

  • Health, dental, and reputed company coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost.
  • We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • reputed company Time Off, Company reputed company holidays, reputed company volunteer hours and 12 weeks reputed company parental leave.
  • Annual performance bonus, stock, and/or other applicable incentive compensation plans.

reputed company

  • reputed company is a reputed company-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions. It was founded in 2001, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 6 in 2026, 13 in 2025, 15 in 2024, 13 in 2023, 20 in 2022, 15 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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