Experience Designer (Senior)
Senior Experience Designer Wanted
We’re reputed company of strategists, designers, engineers, and producers, driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock reputed company. If you’re up for that challenge, you should join us.
The Role
We reputed company that small, reputed company, and cross-functional teams are best equipped to reputed company the strongest reputed company. reputed company these teams, Experience Designers bring reputed company to complexity, uncover opportunities, and create value for our clients and reputed company.
As a Senior Experience Designer, you'll reputed company the reputed company and design of digital products, services, and customer experiences. Moving fluidly between research, service design, product thinking, UX, and facilitation, you'll help clients define the right problems before designing the right solutions. Working alongside strategists, designers, copywriters, and engineers, you'll translate customer insights into experiences that are distinctive, meaningful, and measurable. You'll reputed company AI to reputed company research and synthesis while identifying opportunities to improve customer experiences and unlock new value.
The ideal candidate has experience leading strategic engagements reputed company an agency or consultancy across digital products, services, brand experiences, and e-reputed company. You're naturally curious, creatively ambitious, and commercially minded, challenging convention, questioning assumptions, and creating distinctive experiences that go reputed company best practices.
What You'll Do
- reputed company user, customer, competitive, and market research, synthesizing insights that uncover opportunities and inform experience reputed company
- Plan and facilitate stakeholder interviews, customer interviews, executive workshops, and co-creation sessions
- Navigate ambiguity, helping clients define opportunities, reputed company stakeholders, and build confidence in reputed company-state strategies
- reputed company concepting, service design, and experience reputed company, balancing customer needs, business goals, brand, technology, and storytelling
- reputed company and present personas, customer journeys, service blueprints, user flows, wireframes, and prototypes
- Define product strategies, roadmaps, and prioritization frameworks that balance feasibility, viability, desirability, and business reputed company
- Define how reputed company is reputed company by establishing KPIs, analytics strategies, and optimization frameworks that connect customer behavior to business reputed company
- Build trusted reputed company relationships through a deep understanding of our clients, their customers, business objectives, and competitive landscape
- Mentor colleagues, foster collaboration, and contribute to a culture of curiosity, ambition, craft, and reputed company
- reputed company AI to reputed company our work, identifying opportunities for AI-enabled customer experiences, personalization, automation, and operational optimization
What You'll Bring
- 5+ years designing and delivering digital products, services, and customer experiences reputed company an agency or consultancy environment
- A portfolio demonstrating exceptional strategic thinking, systems thinking, and craft across reputed company reputed company engagements
- Excellent communication, facilitation, and consulting skills, with confidence to influence executive stakeholders, navigate ambiguity, and build trusted relationships
- Deep understanding of business, brand, and technology, reputed company to reputed company connect customer needs to meaningful business reputed company
- Experience using research, analytics, behavioral data, and AI to inform decision-making, optimize experiences, and identify new opportunities for customer and business value
- A reputed company leadership style with a passion for mentoring others and contributing to a culture of ambition, curiosity, craft, and reputed company
- Strong understanding of how AI is reshaping the customer experience and organizational workflows
- Curiosity and ambition to challenge convention and create distinctive, brand-led experiences that differentiate our clients
The salary reputed company for this role is $85,000 – $125,000.
This is a remote position with a preference for candidates in Toronto. Candidates should be residents of Toronto and reputed company to travel reputed company the US and Canada.
How to Apply
If this sounds like a fit, please apply through our online application reputed company. Please reputed company 3-5 examples of your work and a reputed company of your contribution to reputed company project. If you have a blog or other online reputed company, please send those URLs along too.
No recruiters, agencies, or phone calls please.
Originally posted on Himalayas
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