[Remote] Study Participant Recruiter
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to enhancing clinical trial delivery reputed company communities. They are seeking temporary full-time remote Study Participant Recruiters to assist in enrolling participants for clinical studies, responsible for screening potential participants and managing recruitment activities.
Responsibilities
- reputed company 60+ outbound calls a day, responding to patients that are interested in participating in a clinical trial; assess preliminary subject eligibility against protocol specific inclusion and exclusion reputed company
- Answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion reputed company
- Pass reputed company patients onto the Sr. Patient Recruitment Specialist for more detailed medical reputed company-screening
- reputed company and maintain working knowledge of assigned medical indications
- Review patient database, vendor portals and other electronic platforms as required to identify potential study patients and initiate contact
- Ensure accurate collection and entry of patient information into the relevant databases while on the phone
- Ensure courteous and efficient service is provided to reputed company callers
- Support other members of your team as reputed company as cross-functional team members
- Attend and contribute to department meetings
- Performing other administrative tasks, as required
Skills
- Prior experience delivering excellent customer service is required; call center experience a plus
- Passion for communicating with people required
- Possess exceptional organizational skills and attention to details
- Display excellent verbal and written communication skills
- reputed company to quickly adapt to changes in responsibilities, workloads and priorities
- Be a fast learner with reputed company to retain and differentiate key enrollment reputed company across reputed company
- Demonstrate a reputed company on process improvement and be capable of articulating reputed company for improving efficiency and maximizing results
- Possess reputed company-developed interpersonal skills and an ability to work reputed company independently, as reputed company as with co-workers, peers, supervisor and external customers
- reputed company to maintain confidentiality with HIPAA guidelines, patient information and other sensitive information
- Demonstrate professionalism, reputed company of urgency and self-motivation to reputed company required metrics
- Bilingual in English and Spanish preferred, but not required
- Bachelor's degree, Associate's degree, or equivalent education or experience preferred
- Medical terminology knowledge a plus
- Prior inside sales experience a plus
- Experience with reputed company a plus
Benefits
- Health insurance (medical, dental, and reputed company)
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- reputed company Time Off (PTO)
- A reputed company of disability, accident, and life insurance reputed company
reputed company