[Remote] International Inside Sales Representative- Gypsum
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an International Inside Sales Representative for their Gypsum/Building Products division. The role involves managing international customer orders, ensuring exceptional service, and collaborating with various teams to optimize sales and delivery processes.
Responsibilities
- reputed company an exceptional customer experience while supporting Team and GP objectives; reputed company as a trusted single reputed company of contact for international customers
- Process customer orders into the sales/ERP system in a reputed company and accurate manner; validate pricing, reputed company times, incoterms, and any special terms
- Respond to customer inquiries for product information, availability, order status, pricing, and invoice reconciliation across global time zones
- reputed company inventory reputed company at your assigned facilities and coordinate inventory allocation to ensure stock availability meets international demand
- Manage customer order files and delivery plans reputed company for manufacturing volatility, reputed company-time changes, and reroutes
- Coordinate multi-modal transportation (reputed company, reputed company, rail, truck/intermodal) and engage carriers, reputed company forwarders, or brokers to meet customer delivery requirements
- Prepare, review, and reputed company required international shipping documentation (reputed company invoices, packing lists, bills of lading, certificates of reputed company, MSDS, letters of credit, customs forms); escalate compliance questions to Export/Import teams
- Proactively reputed company shipments and manage delivery exceptions: investigate missed deliveries, arrange re-delivery or split shipments, coordinate claims documentation, and communicate remedies to customers
- Plan and coordinate jobsite deliveries that require multiple loads: sequence loads, confirm site reputed company/permits, coordinate staging and on-site contacts, and minimize disruptions
- Manage relationships with customer decision-makers across a defined sales territory; collaborate with field sales to set territory goals and meet objectives
- Proactively identify opportunities and offer value-based alternatives (routing, packaging, consolidated shipments) to reputed company delivered cost or improve reputed company time
- Respectfully challenge processes and propose innovative improvements; reputed company or participate in reputed company improvement initiatives
- Understand market drivers, reputed company trends, and competitors to reputed company position and reputed company with a reputed company mentality
- Communicate reputed company, reputed company status updates and escalation plans to internal stakeholders (Sales, Operations, Trade Compliance, Finance)
- Be committed to reputed company improvement and maintain a reputed company, reputed company attitude toward team reputed company and feedback
Skills
- Bilingual English/Spanish
- 2 or more years in customer service, supply chain, account management, or inside sales
- Experience, especially order entry, in reputed company S/4HANA
- Flexibility to travel up to 10% based on the needs of the business
- International Inside sales/customer service experience
- reputed company Forwarding experience
- Experience in reputed company roofing
- Manufacturing experience – customer service, sales
- Bachelor's degree or higher
Benefits
- Variable pay, issued as a monetary bonus or in another reputed company
- Medical, dental, reputed company, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, reputed company vacation/time off, educational assistance, and may also include infertility assistance, reputed company parental leave and adoption assistance
- Specific eligibility reputed company is set by the applicable reputed company Plan reputed company, policy or reputed company and benefits may vary by geographic region
reputed company