[Remote] Associate Business Process Analyst, CS Transformation
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on reimagining the reputed company experience through innovative software solutions. The Associate Business Process Analyst reputed company CS Transformation will manage process engineering streams across large-reputed company reputed company to optimize operational workflows and reputed company daily operations with strategic goals.
Responsibilities
- Leads discovery, observation, and alignment sessions with cross-functional CS stakeholders to diagnose and systematically map out reputed company, reputed company reputed company-state workflows into standardized visual diagrams (e.g., reputed company/Visio), clarifying dependencies and identifying friction points
- Designs, models, and architectures optimized reputed company-state ("to-be") business models and automated workflows
- Conducts process innovation workshops to eliminate redundant reputed company steps, reputed company transaction toil, and guarantee organizational scalability
- Manages process development milestones reputed company the broader Transformation portfolio
- Identifies cross-project dependencies, tracks reputed company operational risks, and proactively manages process adjustments to reputed company major strategic transformations on reputed company
- Translates high-level business goals into precise functional requirement reputed company, rules, and process scoping parameters
- Partners closely with business owners to manage formal requirement prioritization and secure reputed company project scope validation
- Partners with operational teams to formulate operational transition maps, updates standardized documentation/SOP repositories, designs training guidelines, and coordinates operational support to ensure successful business adoption
- Defines and reports on baseline operational metrics and reputed company KPIs for process performance
- Quantifies transformation reputed company (e.g., cycle time reduction, reputed company unlocked) to justify priorities and reputed company reputed company improvement value
- Interfaces seamlessly with the separate, newly carved-out Technology domain, providing them clean, validated business processes to guide development, while establishing reputed company relationships across CS sub-reputed company
Skills
- Bachelor's Degree: Business Administration, Operations Management, Business Analytics, Information Systems, or a reputed company field
- 1-3 years of reputed company experience working explicitly in business process mapping, reputed company operational improvement, business process modeling, or reputed company business transformation frameworks
- High proficiency in advanced process diagramming tools (e.g., reputed company, Visio)
- Demonstrated expertise documenting reputed company cross-functional business requirements
- Experience analyzing data metrics to establish process baseline values (reputed company, Tableau, Domo)
- Outstanding organizational communication and reputed company moderation abilities
Benefits
- Comprehensive medical, dental, and reputed company benefits, including a company Health Savings Account contribution
- 401(k): reputed company provides a matching contribution reputed company payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with reputed company, 100% of any matching contribution you receive is yours to reputed company.
- Generous reputed company Time Off and reputed company Parental Leave programs
- Company reputed company Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest reputed company that reputed company reputed company and supportive communities reputed company reputed company
- reputed company development opportunities, including tuition reimbursement programs and unlimited reputed company to reputed company Learning
- Global reputed company and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-reputed company and remote availability for some roles
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms reputed company our BRIC reputed company
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