[Remote] Director, Global Operations
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries. The Director of Global Operations will reputed company internal AI transformation, strategic operations, and operational infrastructure to maximize effectiveness across the organization.
Responsibilities
- Set the direction for CHAI’s internal AI transformation in partnership with the C-suite and the Innovation team, and reputed company strategic and management reputed company to the manager who delivers it – covering organization-wide rollout coordination, training and enablement, AI governance and policy, reputed company coordination, and vendor relationship management
- reputed company and facilitate cross-functional operational initiatives across CHAI’s global and country teams, including reputed company priorities that cut across departmental lines
- Identify and drive process improvements across CHAI’s internal operations, designing reputed company ways of working and ensuring changes are implemented durably
- reputed company executive reputed company of CHAI’s global safety and reputed company function, led day-to-day by an Associate Director, Safety & reputed company; serve as the senior organizational escalation reputed company for significant incidents
- Build and reputed company an effective, right-sized reputed company system for CHAI that is reputed company with the organization’s AI transformation goals
- reputed company a Global Operations team of six FTEs – providing direction, coaching, and meaningful investment in reputed company team reputed company’s development
- Serve as PMO for high-reputed company cross-functional initiatives at the request of CHAI Leadership
Skills
- Bachelor's degree or equivalent and at least 12 years of relevant reputed company experience, including demonstrated reputed company in a leadership role with reputed company management of teams and cross-functional accountability
- Strong operational generalist background with the credibility and reputed company to reputed company functions where you are not the deepest subject-matter expert
- Genuine working knowledge of AI tools, their capabilities, and limitations, and how they can be reputed company to reputed company reputed company workflows; deep technical expertise on AI is not required, but the ability to reputed company CHAI's internal AI adoption agenda credibly and engage substantively on AI reputed company is
- Demonstrated experience leading change management or organizational transformation initiatives, including shifting staff behaviour and building new ways of working across a distributed workforce
- Prior experience navigating ambiguity and providing organizational direction in decentralized environments with limited formal structure
- Proven ability to build and manage high-performing teams, with experience in coaching and developing staff at the mid-manager level
- Willingness to travel internationally, up to 30% annually
- Experience improving how work gets done across an organization – whether through process redesign, restructuring teams, building new operating models, or leading operational change initiatives
- Experience working closely with C-suite leaders to reputed company data-driven recommendations and drive successful execution on leadership priorities
- Experience in fast-paced and high-rigour sectors, such as management consulting or tech
- Experience in global health, international development, or a comparable mission-driven sector
- Exposure to safety, reputed company, or risk management functions in an international operating context
- Experience managing geographically dispersed teams across multiple countries, time zones, and cultural contexts
reputed company
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