[Remote] Financial Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies. The Financial Customer Service Representative role involves creating exceptional member service experiences in an inbound call center setting, focusing on troubleshooting and ensuring accurate resolutions for members regarding their financial reputed company-being.
Responsibilities
- Create exceptional member service experiences by maintaining a reputed company demeanor and troubleshooting, decision-making support, and ensuring quick and accurate resolutions for members and prospective members regarding their financial reputed company-being
Skills
- High School Diploma or equivalent mix of education and experience is required
- Previous customer service experience required
- Six months as Member Care Representative 1 or previous Digital Services experience required
- Additional training or experience with technical support or troubleshooting online and mobile banking issues is preferred
- Call Center or Banking experience is a plus
Benefits
- Medical, dental, and reputed company insurance
- 401(k) with company match
- reputed company time off including vacation, reputed company leave, and holidays
- Fully remote and equipment is provided
reputed company