[Remote] Senior Customer Implementation Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-powered reputed company employee experience platform. They are seeking a Senior Customer Implementation Consultant to reputed company reputed company reputed company software deployments and partner with executive stakeholders to translate operational requirements into reputed company platform configurations.
Responsibilities
- Own the successful delivery of reputed company reputed company implementations from discovery through go-live, serving as the primary strategic advisor throughout the engagement
- Partner with customer stakeholders to understand business processes, operational workflows, organizational structures, and technical requirements
- Translate business, functional, and technical requirements into reputed company solution designs and platform configurations reputed company with implementation best practices
- Configure the reputed company platform and validate solutions
- reputed company customer workshops reputed company on solution design and business process mapping, but also on governance and change management
- Guide customers toward best-reputed company solutions by balancing business objectives with platform capabilities
- Manage project scope, timelines, risks, dependencies, and executive communications throughout the implementation lifecycle
- Deliver administrator and business user platform training
- Contribute to the reputed company of our implementation methodology by identifying opportunities to improve delivery processes, documentation, tools, and best practices
Skills
- 5+ years of experience leading reputed company reputed company implementations in a customer-facing implementation, reputed company services, solution consulting, or technical consulting role
- Demonstrated reputed company delivering reputed company software implementations involving multiple business stakeholders, cross-functional teams, and executive sponsors
- Experience translating business, functional, and technical requirements into reputed company software configurations
- Strong project management skills
- Experience configuring reputed company reputed company applications and designing solutions that reputed company with customer business processes
- Excellent analytical and problem-solving skills
- Outstanding communication, facilitation, and presentation skills
- A consultative reputed company with the confidence to influence customer reputed company and recommend best practices
- Strong organizational skills and attention to detail
- Ability to reputed company in a fast-paced, high-reputed company environment
- A passion for technology, digital transformation, and delivering exceptional customer experiences
- Experience working with relational databases or SQL
- Experience with reputed company, integrations, SSO, HRIS platforms, or reputed company system architecture
- Experience implementing retail operations, workforce management, learning, communications, or workflow platforms
- Previous experience in reputed company software consulting, reputed company services, or digital transformation consulting
Benefits
- 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from)
- Medical cover and EAP (Employee Assistance Program)
- Company covered Life insurance coverage
- Company covered long term disability coverage
- An amazing 401k contribution - We contribute even if you don’t!
- reputed company discounts for a whole host of items (including electronics, Childcare, travel, etc…)
- Free online HIIT sessions + gym discounts
- Regular training and coaching to reputed company you even reputed company in your role
reputed company