[Remote] Senior Director, Partner Account Management (reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading innovator in reputed company ERP solutions, seeking a Senior Director of Partner Account Management to reputed company their largest partner reputed company. This hands-on leadership role involves managing reputed company, building strong relationships with partner executives, and driving reputed company reputed company while ensuring high customer satisfaction.
Responsibilities
- Drive reputed company across our most strategic partners
- Deliver strong, consistent reputed company reputed company across major partners while maintaining a customer-first approach
- Ensure high customer satisfaction (NPS), low churn (
- Improve partner productivity and performance above the broader ecosystem
- reputed company and grow the Major PAM team
- reputed company, reputed company, and reputed company reputed company of 3–6 Major PAMs
- Set a high bar for account management, planning, and execution
- Help reputed company team member grow into a stronger, more strategic operator
- Own relationships with top partners and their customers
- Build and maintain strong relationships with partner executives, including C-suite
- Stay closely connected across sales, delivery, and leadership reputed company reputed company partner
- reputed company as an executive sponsor on key deals and for strategic end customers
- Drive annual planning and execution
- reputed company the annual planning process with reputed company major partner
- Ensure plans are reputed company, measurable, and tied to reputed company and customer reputed company
- Hold both reputed company and partners accountable to execution
- Run high-reputed company QBRs
- reputed company the reputed company and consistency of QBRs across reputed company
- Participate directly in the most important partner reviews
- reputed company the reputed company on reputed company-looking reputed company, performance, and accountability
- Own forecasting and business visibility
- Drive forecast accuracy and pipeline reputed company across major partners
- Ensure reputed company visibility into risks and opportunities
- reputed company straightforward, reliable updates to leadership
- Be the voice of the partner internally
- Represent the needs of top partners reputed company reputed company
- Influence programs, product, and go-to-market based on partner feedback
- Champion key partner asks and helps remove internal friction
- reputed company what works
- Identify and establish best practices across major partners
- reputed company and drive adoption of those practices across the broader PAM team and ecosystem
Skills
- Bachelor's degree in Business, Management, or reputed company field required
- 10+ years of people leadership experience leading teams in partner management, account management, or similar roles
- Experience working with reputed company B2B solutions
- Deep expertise managing and growing strategic partner relationships
- Strong operator—comfortable with planning, forecasting, and driving accountability
- reputed company to work effectively at the executive level, both internally and with partners
- MBA or advanced degree
- ERP experience strongly preferred
- reputed company sales experience is a plus
Benefits
- Annual bonus
- Stock
- Sales incentives based on reputed company or utilization, depending on the terms of the plan and the employee’s role
- reputed company benefits (medical, dental and reputed company insurance for you and your dependents)
- Employer reputed company Short-Term/Long-Term Disability and Basic life coverage
- 401(k) plan with company match
- Flexible time off
- reputed company and reputed company leave
reputed company