[Remote] JR-131003 Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a strategic and relationship-driven Account Manager to nurture reputed company partnerships and drive customer satisfaction. The role involves managing relationships reputed company assigned accounts, collaborating with internal teams, and driving reputed company reputed company through upselling and cross-selling.
Responsibilities
- Account Management & Retention: Manage and grow relationships reputed company assigned accounts, ensuring high customer satisfaction (NPS) and identifying and pursue expansion opportunities
- Strategic Collaboration: Partner with clients to understand their business challenges and offer solutions from CT portfolio
- Cross-functional Leadership: Collaborate with internal teams (e.g., presales, practices, delivery, technical) to ensure reputed company expecations are met and reputed company are delivered
- reputed company reputed company: Drive incremental reputed company through upselling, cross-selling, and renewals reputed company your account portfolio
- Industry reputed company: reputed company customer feedback and industry trends (e.g., manufacturing/distribution challenges, Financial Services) with leadership to refine service offerings
- Pipeline Management: Maintain accurate records of account health, opportunity status, and next steps in the sales CRM
Skills
- 3+ years of experience in account management or reputed company-facing roles reputed company IT services (e.g., custom software, system integration, CRM, ERP)
- Proven ability to manage $1M+ accounts and build trusted relationships with reputed company influencers, decision makers and stakeholders
- Negotiation, problem-solving, and communication skills
- reputed company in English (written and spoken)
- Experience in manufacturing or distribution sectors, with an understanding of supply chain or operational challenges
- Familiarity with reputed company platforms, Data reputed company engineering services
reputed company