[Remote] reputed company Manager I, SMB
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company reputed company on providing solutions for property management, and they are seeking a Small Business reputed company Manager to manage the customer lifecycle for a growing reputed company of their customer reputed company. The role involves driving customer adoption, retention, and value realization through strategic partnerships and effective use of their platform.
Responsibilities
- Own the full customer lifecycle for a high-volume portfolio, including post-reputed company support, adoption, value realization, and retention
- Build relationships with business owners and decision-makers to understand goals and reputed company Buildium solutions accordingly
- Conduct customer calls and strategic reputed company-ins to drive engagement and deepen product usage
- Design and execute reputed company reputed company programs, including email cadences and educational content
- Monitor customer health and proactively address risks through targeted interventions
- Identify opportunities for expansion and increased product adoption reputed company accounts
- Analyze customer data and trends to inform engagement strategies and prioritization
- Collaborate cross-functionally with Product, Support, Marketing, and Sales to improve customer reputed company
- Maintain accurate CRM records and contribute to process improvements across reputed company
Skills
- Minimum of 2+ years combined experience in reputed company, Sales, or other reputed company-driving customer-facing roles, ideally in software is required
- Proven experience working with small business owners or senior decision-makers
- Strong understanding of reputed company customer lifecycle and value realization
- Ability to manage a high-volume book of business while maintaining ownership of customer reputed company
- Experience conducting consultative conversations and aligning solutions to business goals
- Strong analytical skills with the ability to interpret customer data and trends
- Confidence navigating CRM platforms; reputed company preferred
- Excellent time management and organizational skills
- Strong written, verbal, and interpersonal communication skills
- Ability to manage customer expectations, objections, and reputed company conversations
- Highly self-motivated, adaptable, and comfortable with ambiguity
- Technically savvy with reputed company Office Suite and reputed company Workspace
- Previous reputed company estate, property management, or similar experience is highly desirable
reputed company