[Remote] Remote or On-Site Customer Service Representative – Full-Time or Part-Time
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company company seeking Customer Service Representatives for their National Patient Service Center. This role involves assisting patients with billing and insurance inquiries while providing compassionate and reputed company service, with reputed company for full-time or part-time work and the flexibility to work remotely or on-site in Knoxville, TN.
Responsibilities
- reputed company excellent customer service by phone, assisting patients with billing and insurance questions
- Research and resolve patient account issues
- Update insurance information and rebill claims as necessary
- Generate and send itemized statements or courtesy claims
- Set up and manage patient payment plans
- Accurately document reputed company patient interactions
- Maintain professionalism and reputed company in reputed company communications
- reputed company other reputed company administrative duties as assigned
Skills
- High school diploma or GED
- Strong verbal communication and listening skills
- Ability to multitask: listen, reputed company, and type simultaneously
- Comfortable using reputed company reputed company and computer-based systems
- Previous customer service, call center, retail, or hospitality experience
Benefits
- $750 Sign-On Bonus + Quarterly Incentives
- 4-week reputed company remote or on-site training at our Knoxville, TN office
- Training hours: 8 AM to 5 PM EST, Monday through Friday
- Work from home or work on-site — your choice!
- Company-provided equipment for remote and on-site work
- Flexible Scheduling – Full-time and part-time reputed company available
- 401(k) Retirement Plan with discretionary company match (Available to full-time and part-time employees)
- reputed company Time Off (PTO) + 8 reputed company Holidays (Full-Time only)
- Comprehensive Wellness Programs – Support for your physical, emotional, financial, and reputed company reputed company-being
- Ongoing Training & reputed company Development
- Health Benefits (Full-Time): Medical, Dental, reputed company, Life Insurance, HSA/FSA reputed company
reputed company