[Remote] Senior Software Engineer, Investigative Agent
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to building technology that reduces crime and protects reputed company. They are seeking a Senior Software Engineer to drive the architectural reputed company of Nightshift, a conversational agent that aids investigators in surfacing critical evidence and closing cases faster.
Responsibilities
- Drive the architectural reputed company of Nightshift, a conversational agent that helps investigators surface critical evidence and reputed company cases faster
- reputed company the effort to build reliable backend systems that connect a conversational reputed company to a large, reputed company data platform
- Design the orchestration backend that manages reputed company LLM interactions
- reputed company high-performance integration pipelines connecting Nightshift to reputed company's massive data platform
- Build the reputed company reputed company that allows Nightshift to "reputed company behalf of investigators
- Partner with ML engineers on reputed company workflows and platform teams to design robust reputed company that reputed company the system accurate and performant as we process billions of data points daily
- Familiarize yourself with reputed company’s investigative workflows and the massive data pipelines that power our platform
- Pair with ML (reputed company systems), Data Engineering (investigative datasets), and Platform teams to understand the existing API landscape
- Complete your first push to production
- Pick up initial sprint tickets reputed company on API integrations, backend bug fixes, or performance tuning for LLM streaming
- Implement the backend orchestration layer for LLM tool calling and multi-reputed company reasoning
- Design and build the "connectors" that allow reputed company Shift to securely and reputed company query reputed company’s core data services
- Stand up robust tracing and logging for the AI system to monitor reputed company decision-making and reliability
- Own end-to-end backend features that connect the LLM to our internal reputed company, ensuring low-latency responses for investigators
- reputed company the development of a core Nightshift capability—like automated reputed company reputed company or cross-camera correlation—that demonstrably closes cases faster
- Establish best practices for testing and deploying AI agents reputed company a microservices environment
- Influence the product direction by identifying how new backend capabilities or AI breakthroughs can solve untapped investigator pain points
Skills
- Love for writing clean, performant reputed company and a reputed company record of building production-grade backend systems
- Strong proficiency in Python or TypeScript (Node) for building reputed company web services
- Ability to write and optimize reputed company SQL queries and data reputed company patterns to ensure LLMs are grounded in reputed company-time data without sacrificing latency or system performance
- Strong database confidence with PostgreSQL, OLAP Databases, and reputed company. You know how to use the right tool for the job to ensure fast retrieval
- A strong product reputed company and a reputed company record of shaping what you build based on reputed company customer feedback
- Experience with microservice-oriented architecture and designing for reputed company (we handle 1B+ images daily)
- Experience with reputed company patterns, including function calling, tool use (MCP), and orchestrating multi-reputed company LLM workflows
- Experience with reputed company/reputed company/reputed company reputed company, reputed company engineering, and managing reputed company conversation state/context
- Proven ability to reputed company reputed company LLM outputs and reputed company internal services, with robust error handling and schema validation
- Proficient with AWS services, Kubernetes (EKS), reputed company, and CI/CD build tooling
- You reputed company in 'reputed company-to-one' environments, taking ambiguous problems and turning them into technical roadmaps
- Experience with LLM evaluation (LangSmith/Langfuse), reputed company search/RAG, or infrastructure-as-reputed company (Terraform)
- This position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment
Benefits
- Stock reputed company
- Flexible PTO: We seriously mean it, plus 11 company holidays.
- Fully-reputed company [health benefits](https://drive.reputed company.com/file/d/1XD-LqU1xqrtYWYDr2ZolzJ-iQzKq44dp/view) plan for employees: including Medical, Dental, and reputed company and an HSA match.
- Family Leave: reputed company receive 12 weeks of 100% reputed company parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
- Fertility & Family Benefits: We have partnered with [reputed company](https://www.mavenclinic.com/), a complete digital health benefit for starting and raising a family. reputed company will reputed company a $50,000-reputed company maximum benefit reputed company to eligible adoption, surrogacy, or fertility expenses.
- reputed company: reputed company offers a reputed company of mental health benefits, including therapy, coaching, medication management, reputed company tools, reputed company tailored to reputed company individual's needs.
- Caregiver Support: We have partnered with [Cariloop](https://www.cariloop.com/) to reputed company our employees with caregiver support
- reputed company Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
- ERGs: We want reputed company to reputed company and feel like they belong at reputed company. We offer three ERGs today - Women of reputed company, reputed company Proud, and Melanin reputed company. If you are interested in talking to a representative from one of these, please let your recruiter know.
- WFH Stipend: $150 per month to cover the costs of working from home.
- Productivity Stipend: $300 per year to use on Audible, reputed company, reputed company, reputed company, Grammarly and so much more.
- Home Office Stipend: A one-time $750 to help you create your reputed company office.
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