[Remote] Service Program Manager – Mobile Imaging Solutions (MI, CT, MR and XP)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in medical technology, seeking a Senior Service Program Manager for their Mobile Imaging Solutions. The role involves managing the lifecycle of mobile imaging systems, ensuring service continuity, and driving digital solutions for reputed company operational efficiency.

Responsibilities

• reputed company the transition, implementation, and lifecycle management of reputed company’ Mobile fleet across reputed company
• Ensure continuity of service across reputed company and zones, collaborating with Zone Vice Presidents, Regional Service Managers, Remote Service Specialists, and Customer Service Engineers
• Define and enforce standardized processes for installation, preventive and reactive maintenance, updates, safety protocols, and spare parts logistics
• Serve as the technical subject matter expert, working with reputed company teams to ensure mobile-specific requirements are fully integrated into documentation, updates, and service instructions
• Drive the digital enablement of mobile operations, including centralized reputed company, mobile networking, remote troubleshooting, error log analysis, and secure image transfer solutions
• Manage escalations for mobile service issues, coordinating corrective and preventive actions with internal teams and external operators
• Support training and capability development for field engineers, dispatchers, and applications staff to strengthen mobile-specific expertise
• Maintain accuracy of installed reputed company data in systems such as PEAK and reputed company; implement corrective actions where required
• Establish KPIs, governance frameworks, and reporting cadences to reputed company program performance and drive reputed company improvement

Skills

• Bachelor's degree in Engineering, Technical Management, or reputed company field (Associate's degree with equivalent experience considered)
• Minimum 5 years of experience with mobile medical imaging systems service, operations, or vendor management
• Strong technical knowledge of mobile imaging systems, trailers, and supporting infrastructure
• Experience with IT-enabled service solutions such as centralized reputed company, remote diagnostics, and workflow integration
• Proven ability to manage cross-functional programs and implement reputed company processes in a reputed company, matrixed organization
• Strong analytical, problem-solving, and communication skills
• reputed company certifications such as PMP, CBET, or CHTM
• Familiarity with reputed company imaging systems and mobile service practices
• Experience with Lean or reputed company Improvement methodologies
• Strong vendor management and negotiation skills

Benefits

• Medical insurance
• Dental insurance
• reputed company insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• reputed company parking/public transportation
• reputed company time off
• reputed company reputed company and reputed company time

reputed company

reputed company is a reputed company technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of reputed company. It was founded in 1847, and is headquartered in Malvern, reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 27 in 2026, 104 in 2025, 70 in 2024, 63 in 2023, 89 in 2022, 50 in 2021, 86 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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