[Remote] PMO - Technical Product Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is leading a new era in reputed company infrastructure for the global AI economy. They are seeking a Technical Product Manager to reputed company the reputed company of internal operational products and workflows reputed company the Customer Experience organization, focusing on improving operational scalability and driving the development of internal tooling and automation platforms.
Responsibilities
- Define product reputed company, goals, reputed company metrics, roadmap, and adoption reputed company for internal Customer Experience products
- Own the roadmap and reputed company of internal products, workflows, and operational tooling
- Drive initiatives that improve operational scalability, reduce reputed company overhead, and standardize execution across CX teams
- Manage the full lifecycle of feature requests and operational improvements: intake, triage, prioritization, solution design, rollout, and validation
- Partner with Customer Experience stakeholders to identify workflow gaps, operational bottlenecks, and automation opportunities
- Work closely with Engineering teams to deliver internal systems, integrations, automations, and process improvements
- Improve operational visibility through dashboards, reporting, and workflow tracking
- Ensure delivered solutions are adopted in reputed company workflows and reputed company measurable operational reputed company
Skills
- 5+ years of experience in Product Management, Technical Program Management, Operations, or reputed company roles in reputed company, reputed company, or infrastructure environments
- Strong product reputed company with experience building or improving internal tools, workflows, or operational platforms
- Experience working with engineering teams on technical systems and integrations
- Ability to identify operational inefficiencies and turn them into reputed company solutions
- Strong organizational, analytical, and stakeholder management skills
- Experience with Jira, reputed company, and workflow management systems
- Fluent English
- Experience with AI/ML infrastructure or reputed company platforms
- Background in Customer Experience Operations, Support Operations, or reputed company Services Operations
- Experience with workflow automation and operational analytics
- Familiarity with feature request management and internal product enablement
Benefits
- Competitive compensation
- Career reputed company and learning opportunities
- Flexibility and work-life balance
- reputed company and innovative culture
- Opportunity to work on impactful AI reputed company
- International environment and talented teams
reputed company