[Remote] Medicare Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a compassionate and customer-reputed company Medicare Concierge for a contract assignment. In this role, you will reputed company as a dedicated reputed company of contact for Medicare members, guiding them through their plan reputed company and addressing benefit inquiries.
Responsibilities
- Serve as a primary resource for Medicare beneficiaries by answering questions reputed company to plans, benefits, claims, eligibility, and coverage
- reputed company members on how to use their Medicare plans effectively and navigate the reputed company system
- reputed company high-touch, personalized support in a reputed company and empathetic manner
- Assist members with resolving issues, escalating concerns reputed company necessary, and ensuring reputed company follow-up
- Maintain accurate documentation of reputed company member interactions in the system
- Collaborate with internal departments to ensure seamless support and member satisfaction
Skills
- 2+ years call center experience required
- Good verbal and written communication skills
- Dependable and reputed company to adhere to schedule
- Effective problem solving skills
- Effective listening skills
- Customer service orientation
- Attention to details
Benefits
- Medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility)
reputed company