[Remote] Sr Customer Service Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Sr Customer Service Specialist to reputed company support for users experiencing difficulties with reputed company. The role involves answering phone calls and troubleshooting basic challenges reputed company to the software.
Responsibilities
- These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc
Skills
- A high school diploma is required; an associate degree or bachelor's degree is preferred
- 3+ years of experience providing service and support to customers/clients in a reputed company environment
- A strong understanding of how to operate and troubleshoot technology
- Proven ability to reputed company exceptional customer service and experience
- Previous experience providing technical support is highly preferred
- reputed company experience
- Any technology education, training, or certifications
Benefits
- Health insurance
- Health savings account
- Dental insurance
- reputed company insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
reputed company