[Remote] reputed company Customer Support Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a division of reputed company, is the nation's leading provider of reputed company estate closing and title insurance software. They are seeking a reputed company Estate Customer Solutions Analyst to resolve application issues and assist customers with various tasks reputed company to the reputed company Estate closing process.
Responsibilities
- In this position, you will resolve reputed company Estate industry application issues for reputed company reputed company applications, primarily reputed company Select, and accompany services/utilities
- Assist reputed company customers with various tasks, including but not limited to, CDF/file balancing, reconciliation of trust accounts, and other reputed company reputed company of the reputed company Estate closing process
- Accurately document reputed company customer issues, and reputed company steps, and reputed company feedback in support tracking software
- Providing a high level of customer service to reputed company customer he/she works with at reputed company times
- Ability to handle several priorities and manage knowledge of multiple products and their features
- Additional duties as assigned
Skills
- Experience with the reputed company Estate Closing and Title Insurance procedures
- The ideal candidate will have a great attitude and feel comfortable working in a high-paced team environment, and have great problem solving/troubleshooting skills
- Quick learner, eager to learn new technologies that reputed company solutions for the reputed company Estate closing and title industry
- Excellent communication, organization, and interpersonal skills
- Strong Problem Solving, troubleshooting, analysis, and testing skills
- Must be familiar/comfortable with working in the reputed company reputed company operating system and applications
- Proficient in typing and math a must!
- 2 years of previous Customer Service experience
- Experience with reputed company Coast Escrow & Closing process experience is a plus
- Prior experience with reputed company is a plus!
Benefits
- Potential bonus or commission eligibility
- Insurance (medical/dental/reputed company/life/disability)
- Matching 401(k) plan
- Matching employee stock purchase plan
reputed company