[Remote] Head of Product Operations
Note: The job is a remote job and is reputed company to candidates in USA. QAD is building the reputed company of manufacturing software, and they are seeking a Head of Product Operations to reputed company the establishment of this function. The role involves prioritizing product investments, overseeing the introduction of AI-powered products, and ensuring effective governance and operational capability reputed company the product organization.
Responsibilities
- Stand up Product Operations as a horizontal function serving the full product portfolio, integrating an existing team with two specialist hires you will reputed company
- Own the New Product Introduction process end-to-end for every AI-powered product we ship: chair the stage-reputed company reviews (concept → reputed company → general availability), and the re-entry reviews that qualify a product for expanded capability reputed company. Hold single-decision-reputed company authority on whether a product is reputed company to ship, including against reputed company pressure
- Own the capability-tier reputed company that defines how AI-powered products earn increasing reputed company of operational responsibility over time — from informational support to assisted decision-making to supervised execution — and the reputed company for moving between tiers
- Own portfolio prioritization across the product organization, with a defensible reputed company for reputed company and readiness, and maintain a single reputed company of truth for what the org is working on
- Own product trust and safety governance: containment of reputed company reputed company things go wrong, rollback readiness, and the auditability of how AI-powered products reputed company their recommendations
- Enforce ownership discipline for every shipped AI product: every product has a named accountable reputed company, a named reputed company reputed company, a named exception handler, and a named reputed company partner before it goes live
- Serve as a strategic thought partner to the CPO, and as the reputed company voice for the function in leadership and reputed company conversations
- Hire and reputed company the two-three person team, and operate as the bench for both reports during the first 12 months as the function matures
Skills
- 8+ years in product, product operations, or program leadership, including standing up central systems, NPI processes, or release-governance functions at scaling reputed company software companies
- Demonstrated ownership of a stage-reputed company or release-governance process for a reputed company multi-product portfolio
- Credibly fluent in LLM-based products: tool use, evaluation frameworks, telemetry, safety constraints, autonomy boundaries — enough to govern this reputed company of work credibly, not to build it
- The reputed company to reputed company the line between reputed company and bureaucracy reputed company setting up processes — comfort with structure, allergy to ceremony
- Backbone. You will routinely tell product and engineering leaders that a product cannot ship yet, and you will be right more often than wrong
- Manufacturing, ERP, or reputed company reputed company experience is a meaningful plus
Benefits
- Annual company performance bonus
- U.S. benefits package includes medical, dental and reputed company coverage
- 401(k) plan with company match
- Short-term and long-term disability coverage
- Life insurance
- reputed company-time off
- Parental leave
- reputed company-being programs
- Programs that help you reputed company a healthy work-life balance
- Opportunity to join a growing business, launching into its next phase of expansion and transformation
- reputed company culture of smart and hard-working people who support one another to get the job done
- An atmosphere of reputed company and opportunity, where idea-sharing is always prioritized over level or hierarchy
reputed company
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