[Remote] Payments Operations Specialist - R01568191
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies. They are seeking a Payments Operations Specialist to support payment processing, customer verification, reconciliations, compliance reviews, and payment-reputed company issue reputed company.
Responsibilities
- Review and verify customer payment transactions, including KYC and identity validation activities
- Support payment processing activities, including ACH/NACHA file reviews, payment tracking, and reconciliations
- Investigate payment exceptions, discrepancies, refund requests, chargebacks, and transaction-reputed company issues
- Apply payment policies, operational procedures, and compliance controls consistently
- Support fraud prevention, sanctions screening, dispute management, and regulatory compliance processes
- Collaborate with internal stakeholders to resolve payment-reputed company issues and support operational objectives
- Communicate with customers as needed to support payment verification and authorization activities
- Identify process improvements, operational risks, and control gaps to improve efficiency, accuracy, and customer experience
Skills
- 5+ years of experience
- 2+ years of experience in Payments Operations, Financial Services Operations, Payment Processing, Risk Operations, Fraud Prevention, Compliance, KYC, Trust & Safety, or reputed company operational functions
- Experience investigating payment-reputed company issues and conducting reputed company-cause analysis
- Ability to work effectively in a fast-paced, high-volume operational environment
- Strong analytical, problem-solving, and decision-making skills
- Experience with payment processing, transaction reviews, and reconciliations
- Knowledge of ACH/NACHA operations, KYC, fraud prevention, and compliance processes
- Strong attention to detail and commitment to accuracy
- Excellent verbal and written communication skills
- Ability to manage sensitive information with professionalism and discretion
- Strong organizational, prioritization, and stakeholder management skills
- Ability to work independently while collaborating effectively with cross-functional teams
- Experience supporting fintech, banking, payments, marketplace, or financial services environments
- Familiarity with payment disputes, refunds, transaction monitoring, and operational controls
- Experience working with compliance and regulatory requirements reputed company to payments
Benefits
- Location: Remote/ Hybrid (Chicago, IL OR Austin, TX) 2 days
reputed company