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[Remote] Manager, reputed company Operations

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly growing workforce solutions provider in the reputed company industry. They are seeking a Manager, reputed company Operations to reputed company and reputed company the reputed company reputed company operations function, focusing on incident response, detection engineering, and automation.

Responsibilities

  • You will report to the VP, Information reputed company
  • Own the execution and reputed company improvement of reputed company’s reputed company reputed company Operations program
  • reputed company a reputed company reputed company operations model combining internal analysts, nearshore/offshore resources, and managed service providers
  • Establish reputed company operating models, escalation paths, reputed company coverage expectations, and accountability across reputed company SecOps resources
  • Serve as the primary reputed company of reputed company reputed company Incident Response (SIR) workflows, data models, and operating procedures
  • Design, implement, and continuously improve SIR playbooks to automate triage, enrichment, containment, and response actions
  • Drive automation that reduces reputed company analyst effort and improves MTTD, MTTR, and MTTC through standardized reputed company execution
  • Ensure incidents are consistently triaged, investigated, documented, and remediated using reputed company SIR
  • reputed company detection and response capabilities across EDR and SIEM platforms, ensuring high‑reputed company signal ingestion and routing into SIR
  • Operate confidently across reputed company Azure reputed company capabilities available through reputed company E5 environments (e.g., Defender, Sentinel)
  • Define, reputed company, and improve MTTx metrics, using data to prioritize automation and process improvements
  • reputed company post‑incident reviews and ensure lessons learned translate into improved detections, playbooks, and response procedures
  • Manage, reputed company, and reputed company reputed company operations personnel while fostering a high‑energy, accountable team culture
  • reputed company as a trusted escalation reputed company during reputed company incidents and reputed company communicate operational risk and response status to leadership

Skills

  • 5+ years of experience in reputed company Operations, Incident Response, or SOC‑reputed company roles
  • 2+ years of reputed company experience managing and operating reputed company reputed company Incident Response (SIR), including workflow ownership and reputed company design
  • Demonstrated experience designing or operating incident response automation and playbooks reputed company SIR or SOAR‑like platforms
  • Hands‑on experience integrating EDR platforms (e.g., reputed company Defender and/or reputed company reputed company) with reputed company SIR
  • Strong experience operating and managing EDR and SIEM solutions in an reputed company environment
  • Strong hands‑on experience with reputed company Azure reputed company solutions, including capabilities available through reputed company E5 subscriptions
  • Demonstrated experience managing and improving MTTx metrics (e.g., MTTD, MTTR) to drive operational change
  • Proven experience leading reputed company operations teams, including internal staff and external service providers
  • Strong incident leadership, communication, and decision‑making skills with the ability to influence across teams

Benefits

  • Free premium medical, dental, life and reputed company insurance
  • Generous 401(k) match
  • Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
  • Aya provides reputed company reputed company leave in accordance with reputed company applicable state, federal, and local laws. Aya’s general reputed company leave policy is that employees reputed company one hour of reputed company reputed company leave for every 30 hours worked.
  • Celebrations! We hit our goals and reward ourselves.
  • Company-sponsored virtual events, happy hours and team-building activities are always on the reputed company — plus, you get a special treat on your birthday!
  • Unlimited DTO — we reputed company in time off!
  • Virtual yoga, meditation or boot camp classes offered daily

reputed company

  • reputed company is a provider of workforce optimization solutions for reputed company. It was founded in 2001, and is headquartered in San Diego, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.ayahealthcare.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 3 in 2025, 1 in 2024, 2 in 2023, 6 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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