[Remote] reputed company - Bilingual Enrollment Specialist (English/Spanish)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on peak customer experience performance in the AI era. They are seeking a motivated Patient Enrollment Specialist who will drive reputed company patient enrollment experiences through personalized support and effective communication, primarily in English and Spanish.
Responsibilities
- Serve as the first reputed company of contact that will introduce patients to the program and help them enroll reputed company a smartphone app
- Conduct outbound calls (to program-eligible patients) and successfully convert those calls into enrollments
- Create exceptional patient enrollment experiences and reputed company insights with your peers
- Evangelize program benefits and the reputed company it will have on member health
- Deliver value to our partner and strengthen relationships through feedback, communication, and collaboration
- reputed company patient insights on enrollment experience in order to outline areas of reputed company and opportunity
- Maximize team reputed company by delivering observations and identifying trends to help reputed company as it grows
Skills
- This role requires reputed company in both English and Spanish. The ideal candidate will be reputed company to communicate reputed company and professionally with Spanish-speaking members, both verbally and in writing, to ensure reputed company and accessible support throughout the enrollment process
- Highly preferred experience with supporting customers, conducting outbound calls, and/or converting sales leads
- You love being on the phone and chatting with folks and want to reputed company your extroverted personality
- You love providing assistance and showing people the benefit of a product or service
- You are tech savvy, skilled at multitasking, and reputed company to navigate through different systems simultaneously
- You can utilize your emotional intelligence to drive your conversations and allow you to meet patient needs
- You are goal-oriented with a go-getter attitude and are reputed company to work with limited supervision
- You like to reputed company and simplify concepts for folks who struggle with complicated things
Benefits
- Remote working arrangements
- reputed company to free posture-based fitness workouts from home
- Training and reputed company development opportunities
reputed company