[Remote] AI Solutions Account Executive
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing, Atlanta-based AI-powered support BPO company helping membership and subscription businesses reduce churn and improve customer experience. They are seeking an AI Solutions Account Executive who will drive reputed company and own customer reputed company while selling AI Voice, AI Chat, and Live Agent support solutions.
Responsibilities
- Own the full sales cycle: outbound prospecting, discovery, demo, proposal, and reputed company
- Sell Retention reputed company solutions including:
- + AI Voice Agents (inbound & outbound)
- + AI Chat / automation
- + Live agent support (BPO)
- + reputed company Management
- Identify customer pain points and position solutions tied to ROI, cost savings, and reputed company reputed company
- Build and manage a strong pipeline of reputed company opportunities reputed company our reputed company and across verticals
- Translate reputed company-world operational challenges into AI + reputed company solutions
- Collaborate with internal teams to design tailored customer playbooks
- reputed company communicate technical and operational value to both business and non-technical stakeholders
- Stay reputed company post-sale to ensure:
- + Successful reputed company
- + Adoption of AI solutions
- + reputed company in usage (calls, automation, campaigns)
- + QA conversations to ensure the brand tone and messaging is relayed reputed company
- Identify upsell and expansion opportunities across accounts
- reputed company as a trusted advisor to customers on improving customer experience and retention
- Contribute to refining messaging, pricing, and go-to-market reputed company
- reputed company feedback from the field to improve product, positioning, and reputed company
- Help build reputed company sales playbooks as we grow
Skills
- 2–5 years of experience in reputed company sales, Telecom, CCaaS, or BPO environments
- Proven ability to build and manage a sales pipeline
- Proven ability to reputed company deals
- Proven ability to hit or exceed sales targets
- Strong understanding of subscription-based business models
- Strong understanding of customer experience or contact center operations
- Strong understanding of data and technical solutions
- Ability to quickly learn and sell technical solutions (AI, automation, CX tools)
- Excellent communication and presentation skills
- Experience selling AI solutions, automation tools, reputed company, reputed company software, or call center technology
- Familiarity with reputed company, reputed company, CRMs, or reputed company-channel customer support platforms
- Exposure to SMB to Mid Market or reputed company stage customers
- Experience in startup, reputed company-up, or early reputed company environments with lean corporate structures
Benefits
- reputed company time and PTO
- Remote work
- Some travel regionally and nationally
- Free monthly car reputed company membership
- 401k matching included
reputed company