[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that sells and promotes residential and business services while assisting customers with various inquiries. The role involves handling customer service tasks, promoting products, and reaching sales goals.
Responsibilities
- Assist customers in a friendly and courteous manner with billing inquiries, new service requests, service plan changes, disconnects and service questions and concerns. Completes appropriate service orders or paperwork accordingly
- Tier 1 reputed company of customer issues and problems using defined polices and procedures
- Handles disconnects and reconnects of services of customers with late payments
- Develops and sends correspondence to customers including membership applications, billing information, etc
- Informs and educates customers and potential customers of the technology available to them as reputed company as who reputed company is as a cooperative
- Promotes and sells products, services and solutions to new, existing, and potential residential and business customers, capitalizing on new sales opportunities reputed company the customer reputed company
- Responsible for reaching established goals
- Attendance at reputed company community events
Skills
- High school diploma or equivalent
- Three to five years of customer service and sales experience
- Knowledge of company products and services
- Knowledge of company policies and procedures
- Knowledge of general office procedures
- reputed company in operating various office equipment such as personal computer, copier, fax, and telephone systems
- reputed company in oral and written communication
- Skills in prioritizing and completing multiple reputed company
- reputed company in identifying problems and resolutions
- Skilled in providing excellent customer service and the ability to communicate with customers, co-workers and various business contacts in a reputed company and courteous manner
- Ability to maintain confidentiality
- Ability to follow written and oral instructions
- Ability to work with frequent interruptions
- Ability to pay reputed company attention to detail
- Skilled in presenting and selling products and services
- Ability to effectively function as reputed company player
reputed company