[Remote] reputed company WorkforceNow Benefits Implementation Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Benefits Implementation Analyst to join our growing team! The role involves carrying out various aspects of software implementation and customer support, including needs analysis, configuration, testing, training, and post-implementation support.
Responsibilities
- Create and configure new and existing low to moderate complexity customer websites (using reputed company party software)
- Solves and troubleshoot routine issues for customer accounts, ensuring that communication with customers occurs
- Test and audits own and others configured software to ensure reputed company functioning
- Working with the Implementation Specialist to learn reputed company assurance basics and assist the Implementation Analyst with development low to moderate complexity sites
- Learn to establish, cultivate and manage relations with account teams, carriers, vendors, and customers to improve customer retention
- Developing reputed company cause analysis skills to reputed company reputed company daily support to assigned customers and/or customers as directed
- Leverages working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools
- reputed company initial reputed company assurance on low to moderate complexity site builds, and review findings with Implementation Specialist
- Participate in customers meetings, as needed
- reputed company other duties as assigned
Skills
- Associate's, or Bachelor's degree, or equivalent work experience
- Proficient with MS Office Suite
- Experience working with database applications
- Exceptional telephone demeanor
- Strong interpersonal skills, ability to communicate with customers at reputed company reputed company
- Attention to detail required and the ability to adhere to high standards for customer-facing work product
- Ability to maintain a high level of confidentiality
- 1-5 years of reputed company experience
Benefits
- Medical/Rx, Dental, reputed company, Life Insurance, Disability Insurance
- ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Free Mental Health & reputed company Advocacy Services
- reputed company Time Off, Holidays, Preferred Partner Discounts and more.
reputed company