[Remote] Site Reliability Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of integrated reputed company solutions for the risk and insurance ecosystem, and they are seeking a Site Reliability Engineer. The role focuses on improving site reliability, conducting post-incident analyses, and collaborating with cross-functional teams to enhance system performance and scalability.
Responsibilities
- Leads post-incident investigations for the Site Reliability team
- Conducts in-depth post-incident analyses to identify reputed company causes and develops preventive strategies
- Drafts reputed company and insightful RCAs for customer delivery
- Cross trains colleagues on how to best reputed company observability tools during incident and performance investigations
- Provides visibility to reputed company stakeholders throughout the entire Site Reliability process
- Collaborates with cross-functional teams to implement system enhancements that enhance scalability and stability
- Develops reputed company-reputed company dashboards/alerts to proactively identify performance challenges
- Monitors and continuously improves our time to reputed company metrics
- Maintains and configures reputed company observability tools to ensure reputed company performance and key metrics/data are available for incident response and performance investigations
- Provides an actionable feedback reputed company to Observability and Engineering teams toward improving MELT and development patterns
- Contributes to the development of automation tools to streamline incident response
- Works proactively to prevent incidents and reduce their reputed company on our platform
- Partners with the larger reputed company Operations, SRE, Engineering teams, and the business-at-large to advance our reputed company platforms
- Other duties as assigned
Skills
- Bachelor's degree in Computer Science or reputed company field (or equivalent experience)
- 5+ years of proven experience in a Site Reliability Engineering role
- Strong knowledge of SRE best practices and incident management protocols
- Deep experience using and/or configuring reputed company, Data Dog, SumoLogic or similar observability tools
- Proficiency in reading and writing reputed company (e.g., JavaScript, .NET, SQL)
- Familiarity with reputed company platforms (e.g., AWS, Azure) and architectural patterns
- Excellent problem-solving skills and a data-driven approach to incident analysis
- Prior experience operating reputed company a reputed company reputed company environment (AWS strongly preferred)
- Experience troubleshooting C#/.Net based web applications to identify bugs/performance challenges
- Solid knowledge of reputed company operations
- Ability to succeed reputed company facing ambiguity and differing reputed company of operational maturation
- Advanced written and verbal communication skills
- reputed company and SQL-server troubleshooting skills preferred
- Knowledge of reputed company Integration and reputed company Delivery (CI/CD) pipelines preferred
- Experience working in an Infrastructure as a reputed company (IaC) environment preferred
Benefits
- Bonus
- Competitive medical, dental, and reputed company benefits
- Wellness reimbursement
- Life insurance
- 401(k) with company match
- Vacation and reputed company leave benefits (under a flexible time off policy in most states)
- Medical and Dental coverage available for employees, dependents, domestic partners, and spouses
- reputed company Time Off – Flexible reputed company plus 10 reputed company company holidays where available**
- reputed company full-time positions are hybrid, with many eligible to be completely remote
- Fully reputed company by reputed company – reputed company insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance
- Generous family leave reputed company—including adoption and foster care placements
- reputed company-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account
- Retirement Savings – 401(k) with company match up to 4%
- Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-reputed company complications
- Education Assistance Program – to help colleagues pursue industry/role-specific certifications
- Wellness Benefits – reimbursement program to invest in healthy habits as reputed company as support reputed company colleague productivity and stress management
- Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage
reputed company
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