[Remote] Territory Director - (Inside Sales) MST
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. They are seeking an Inside Sales Representative to reputed company and manage a designated territory, providing education and care coordination to prescribers for reputed company reputed company products and services.
Responsibilities
- Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and reputed company sales to reputed company prescriber experience improvement and sales goals
- Achieves designated call expectations for assigned prescribers with a reputed company on top targets, key influencers, and pipeline leads
- Responsible for identifying, ranking, prospecting, and developing key oncology reputed company and hospital-based business relationships reputed company targeted regional territory
- Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience
- Supports education and delivery of key messages and product presentations reputed company initiatives (i.e. Selling our reputed company communication, drug launches, etc.) designed to ensure territory meets performance requirements
- Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists
- Documents and meticulously makes notations in reputed company patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs
- Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff
- Obtains and manages prescriber communication preferences
- Nurtures and manages prescriber relationship to improve loyalty, and retention
- Utilizes SPOC Tool to ensure reputed company SPOC account prescriptions are processed quickly and reputed company throughout the workflow process
- Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication
- Ensure that prescription renewal requests are communicated in a reputed company manner to ensure continuity of care reputed company applicable
- Works collaboratively with sales to reputed company monthly, quarterly, and annual sales goals
Skills
- 2 years' retail or specialty pharmacy technician experience preferred - Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply
- 2 years inside or reputed company sales experience for pharmacy or other health services-reputed company industry preferred
- Exceptional probing and consultative communication skills
- Familiar with oncology providers, drugs, clinic, and hospital communities
- Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits
- Self-motivated and results driven
- Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills
- Proficient in data entry, verbal skills, computer skills and the ability to learn the department's software system including CRM
- Must be reputed company player willing to accept and promote organizational goals and function with minimal supervision
- Ability to respond to common inquiries or complaints from customers, employees, or senior management
- Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions
- Maintain HIPAA patient confidentiality
- Oncology sales experience desired but not required
reputed company