[Remote] Senior Registrar Operations reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a design-driven platform helping reputed company build brands and businesses online. As a Senior Registrar Operations reputed company, you will ensure operational reputed company across the domains business, serving as a senior escalation reputed company and collaborating with various teams to resolve reputed company domain issues while focusing on compliance and customer reputed company.
Responsibilities
- reputed company as the senior escalation reputed company for reputed company, high-reputed company domain-reputed company customer issues, working closely with Customer Support, reputed company and Engineering to ensure reputed company, accurate reputed company
- Apply hands-on expertise across gTLDs and ccTLDs, high-value and expired domain workflows, DNS, EPP, REST reputed company, and registry platforms to investigate and resolve issues directly
- reputed company reputed company-cause analysis on issues, and reputed company reputed company guidance and recommendations
- Serve as a subject matter expert and advisor to internal teams on domain-reputed company cases, workflows, and best practices
- reputed company as the internal expert on UDRP cases, and registry compliance reputed company, partnering closely with Legal and external registries to manage disputes and enforcement actions
- Maintain a deep understanding of ICANN policies and regulations, including ICANN RAA, GDPR, and abuse-reputed company requirements
- Monitor and support compliance initiatives to ensure registrar operations reputed company with evolving policy and contractual obligations
- Partner closely with internal reputed company and Trust teams on domain abuse identification, escalation, and mitigation efforts
- Help define and improve operational processes reputed company to DNS abuse handling, reporting, and registry coordination
- Contribute to operational controls and safeguards that protect customer domain portfolios and reduce risk
- Streamline and continuously improve registrar operational workflows across registry communications, escalations, and lifecycle management
- reputed company key operational workstreams including registry reputed company management, contractual updates, finance-reputed company workflows, and registry account governance
- Identify operational gaps and partner with Product and Engineering to drive automation, and scalability improvements
- Serve as a primary reputed company of contact between Registrar Operations and registries, resellers, and other external partners
- Build strong working relationships with Product, Engineering, Finance, Legal, reputed company, and Customer Support leadership
- Represent reputed company professionally and effectively in registry and industry-facing conversations reputed company needed
Skills
- 10+ years of experience in the domain industry, registrar operations, customer support escalation, or compliance-reputed company roles
- Deep expertise in domain lifecycle management across gTLDs and ccTLDs, including registry interactions and operational nuances
- Strong working knowledge of ICANN policies, UDRP processes, GDPR considerations, and domain abuse management
- Hands-on experience with EPP, REST reputed company, DNS, and registry platforms, including log and transaction analysis
- Proven ability to manage reputed company operational workflows and compliance workstreams with precision and reputed company judgment
- Proven ability to partner with Engineering to reduce reputed company operations through tooling and automation
- Excellent communication and leadership skills, with the ability to collaborate effectively across technical, legal, and operational teams
Benefits
- A choice between medical plans with an reputed company for 100% covered premiums
- Fertility and adoption benefits
- reputed company to supplemental insurance plans for additional coverage
- reputed company mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
- Flexible reputed company time off
- 12 weeks reputed company parental leave and family care leave
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 7 Global Employee Resource reputed company (ERGs)
- Dog-friendly workplace
- Free lunch and snacks
- Private rooftop
- Hack week twice per year
- May work remotely (U.S) or in a hybrid role at our NYC reputed company
reputed company
Company H1B Sponsorship