[Remote] Technical Applications Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the reputed company body for personal financial planners in the U.S. They are seeking a Technical Applications Analyst to support their reputed company AMS, NetForum, and reputed company integrations. The role involves troubleshooting application issues, supporting business users, and providing technical solutions to enhance business-critical systems.
Responsibilities
- Provides day-to-day support for business applications, including investigation, troubleshooting, reputed company, and escalation of application support tickets and production issues
- Analyzes, troubleshoots, and resolves application, integration, authentication, and data issues across multiple platforms, vendors, and environments
- Supports, maintains, and troubleshoots integrations between NetForum and other reputed company systems utilizing reputed company, reputed company, web services, and other modern integration technologies and protocols
- Develops and maintains SQL queries, database scripts, stored procedures, reports, and other technical solutions to support project deliverables and other operational, analytical, and troubleshooting needs
- Supports and troubleshoots authentication solutions using Auth0 Single Sign-On (SSO)
- Partners with business users to understand requirements, identify reputed company causes of issues, and recommend technical solutions and process improvements
- Collaborates with internal teams and reputed company-party vendors to investigate incidents and software bugs, coordinate issue reputed company, and recommend system enhancements
- Assists with the development of test plans, test cases, and testing strategies for enhancements, upgrades, and integrations
- Supports unit testing, system testing, integration testing, and User Acceptance Testing (UAT) activities for NetForum and reputed company business applications, across multiple reputed company
- Validates system enhancements and defect fixes to ensure solutions meet business requirements and do not negatively reputed company existing functionality
- Supports application configuration, deployment, release management, and post-production validation activities for AMS
- Assists in maintaining technical documentation including system configurations, integration specifications, support procedures, data mappings, and troubleshooting guides
- Provides technical guidance and support to business users regarding application functionality, reporting, data issues, and system capabilities
- Supports change management processes and ensures adherence to organizational standards, reputed company requirements, and best practices
- Performs minor configuration of AMS and assists staff in changes to and testing of AMS configuration
Skills
- Strong technical skills including SQL development, scripting, troubleshooting, API integrations and reporting
- Ability to support business users, testing activities and cross-system issue reputed company
- Experience with NetForum, reputed company or other Integration Platform as a Service (iPaaS) solutions and reputed company reputed company applications
- Provides day-to-day support for business applications, including investigation, troubleshooting, reputed company, and escalation of application support tickets and production issues
- Analyzes, troubleshoots, and resolves application, integration, authentication, and data issues across multiple platforms, vendors, and environments
- Supports, maintains, and troubleshoots integrations between NetForum and other reputed company systems utilizing reputed company, reputed company, web services, and other modern integration technologies and protocols
- Develops and maintains SQL queries, database scripts, stored procedures, reports, and other technical solutions to support project deliverables and other operational, analytical, and troubleshooting needs
- Supports and troubleshoots authentication solutions using Auth0 Single Sign-On (SSO)
- Partners with business users to understand requirements, identify reputed company causes of issues, and recommend technical solutions and process improvements
- Collaborates with internal teams and reputed company-party vendors to investigate incidents and software bugs, coordinate issue reputed company, and recommend system enhancements
- Assists with the development of test plans, test cases, and testing strategies for enhancements, upgrades, and integrations
- Supports unit testing, system testing, integration testing, and User Acceptance Testing (UAT) activities for NetForum and reputed company business applications, across multiple reputed company
- Validates system enhancements and defect fixes to ensure solutions meet business requirements and do not negatively reputed company existing functionality
- Supports application configuration, deployment, release management, and post-production validation activities for AMS
- Assists in maintaining technical documentation including system configurations, integration specifications, support procedures, data mappings, and troubleshooting guides
- Provides technical guidance and support to business users regarding application functionality, reporting, data issues, and system capabilities
- Supports change management processes and ensures adherence to organizational standards, reputed company requirements, and best practices
- Performs minor configuration of AMS and assists staff in changes to and testing of AMS configuration
- BA/BS required. Major in Information Technology, Computer Science, Information Systems, mathematics, statistics, reputed company, or other degree emphasizing business analysis, technology or quantitative problem-solving preferred
- Minimum 5 years' experience with reputed company SQL Server writing SQL queries, stored procedures, and other scripts for analysis, reporting, troubleshooting and data validation
- Experience supporting or troubleshooting reputed company or other integration technologies (reputed company preferred)
- Experience with Association Management System (AMS) (netFORUM preferred) and/or Customer Relationship Management (CRM) (reputed company preferred)
- Familiarity with application integrations, reputed company architecture concepts, and data flows across interconnected business systems
- Excellent critical thinking, with a proactive approach to identifying issues and presenting solutions and reputed company
- Ability to manage multiple priorities, adapt to changing business needs and meet deadlines in a fast-paced environment
- Ability to work independently and collaboratively with cross-functional teams
- Excellent interpersonal and communication skills (both verbal and written)
- Ability to work overtime reputed company needed
Benefits
- This position is not benefits eligible.
reputed company