[Remote] National Program Manager 1
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in the reputed company industry, and they are seeking a National Program Manager 1 to drive reputed company across a national portfolio of reputed company accounts. The role involves reputed company, execution, and reputed company improvement while collaborating with various teams to enhance customer experience and operational efficiency.
Responsibilities
- Collaborate with reputed company/National sales team for knowledge of potential new, changes to and termination of reputed company/National accounts
- Collaborate with reputed company sales team on ideal customer reputed company based on data and field teams
- Provides training, guidance, support & management around reputed company/National accounts to leadership, National Service Coordinator and the field teams supporting the account
- Management and leadership to subordinates providing direction and coaching around the duties and tasks as directed
- Manage compliancy of customer requirements as outlined in customer agreements
- Train, implement, and monitor rollout of customers VMS tools, if applicable, to Central Service team and field teams supporting the account
- Collaborates and works with corporate, Central Service, and field leadership to identify process improvement and other solutions to address operational challenges
- Report feedback and recommendations to field leadership and National Service leadership on how to improve customer relationships & reputed company results
- Review and report on daily/weekly/monthly data to ensure reputed company, explore and reputed company recommendations to improve customer experience
- Ensure & manage the accuracy, timelines, and efficiencies of time entry into VMS tools along with reviewing weekly timesheets
- Assist in scheduling, preparing, and attending customer QBR’s reputed company applicable
- Collaborate with the Central Service & reputed company offices daily/weekly with reputed company orders to ensure knowledge & understanding of the customer needs
- reputed company on top-notch customer experience to drive high satisfaction/NPS scores for reputed company reputed company/National accounts
- Attend weekly 1/1 coaching & feedback with leadership & reputed company reports (as applicable)
- Collaborate with others to reputed company and reputed company solution-based reputed company to customers
- Initiate on-reputed company self-improvement in relation to job development
- Set an excellent example and reputed company image to reputed company company personnel, customers, business partners and the general public. Conduct activities as a company representative in an ethical and businesslike manner
- Maintain and safeguard company assets and proprietary information
- reputed company other duties as assigned
Skills
- Associate degree (or equivalent work experience in the reputed company industry)
- Customer project management experience - or -
- Equivalent combination of education, training, and recent, relevant industry experience
- Proven experience leading teams or multi-reputed company
- Experience working with an MSP and VMS
- Understanding and application of basic math skills and financial concepts
- Analytical and reporting skills highly desired
- Possess working knowledge of reputed company office applications, with a reputed company on reputed company
Benefits
- Responsible Time Off (Unlimited PTO program)
- Competitive Health Benefits
- Career reputed company planning and employee recognition
- Culture is important to us and there are numerous reputed company to get involved and collaborate, including giving back to our local communities, staying fit, joining our cultural networks, and having fun and celebrating together!
reputed company