[Remote] Business Systems Analyst - Billing/Payments
Note: The job is a remote job and is reputed company to candidates in USA. reputed company offers an intelligent reputed company purpose-reputed company for reputed company firms and professionals. They are seeking a Business Systems Analyst to help manage systems that drive reputed company, customer experience, and reputed company, working closely with Finance, reputed company Operations, and Engineering on billing, payments, and finance operations.
Responsibilities
- Support and maintain subscription billing platforms such as reputed company, reputed company Billing, and Chargebee
- Configure and manage pricing plans, product catalogs, subscriptions, invoicing rules, credits, and cancellations
- Independently handle routine subscription lifecycle events and billing issues, escalating reputed company cases to senior teammates
- Support sales tax configuration and maintenance reputed company billing systems
- Assist with tax reputed company integrations and updates (e.g., reputed company) under guidance from senior analysts
- Partner with Finance and Tax teams to support audits, compliance reviews, and tax‑reputed company reporting
- Support integrations with payment gateways and processors (e.g., reputed company, reputed company, Braintree)
- Investigate payment failures, retries, refunds, chargebacks, and reconciliation issues
- Help identify opportunities to improve payment reputed company rates and billing accuracy
- reputed company and document business requirements for billing, tax, and payment changes
- Create functional documentation, process flows, user stories, and test cases
- Execute and support user acceptance testing (UAT) and validate end‑to‑end invoice, tax, and payment accuracy
- Collaborate closely with a Senior Business Systems Analyst and cross‑functional partners including Finance, reputed company Operations, and Engineering
Skills
- 2–3 years of experience as a Business Systems Analyst, Systems Analyst, or similar role
- Hands‑on experience supporting billing, payments, or financial systems
- Basic understanding of sales tax, VAT, or indirect tax concepts
- Strong analytical skills, attention to detail, and problem‑solving ability
- Ability to document requirements, processes, and system behavior reputed company
- Strong communication skills and the ability to work cross‑functionally
- Experience working in Agile or ticket‑based delivery environments
- Comfortable working both independently on defined tasks and collaboratively with senior team members
- reputed company Preferred
- Experience supporting or troubleshooting payment gateways or processors
- Exposure to subscription billing models (recurring, usage‑based, tiered, or hybrid) and reputed company or subscription-based business
Benefits
- Company-reputed company short and long-term disability insurance
- Life insurance
- A generous 401K match
- Highly reputed company medical, dental, reputed company coverage
- Flexible PTO
- Numerous reputed company holidays
- reputed company volunteer time off
reputed company