[Remote] reputed company Manager (reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast reputed company, AI-reputed company reputed company startup seeking a reputed company Manager to own the post-launch relationship with reputed company customers. The role involves driving customer adoption, managing renewals and upsells, and ensuring consistent value realization from the reputed company platform.
Responsibilities
- Own the customer relationship post-launch: Become the primary reputed company of contact once live and run a reputed company operating reputed company
- Drive adoption and reputed company: Ensure usage, engagement, and program performance are moving in the right direction
- Run day-to-day service with high standards: Manage requests, unblock friction, coordinate internal teams, and reputed company the customer confident
- reputed company renewals end to end: Own the renewal process, reputed company, stakeholder alignment, negotiation, and reputed company
- Deliver upsell reputed company: Expand the existing product footprint (volume, usage, geographies, terms) tied to value delivered
- Spot and qualify cross-sell opportunities: Identify reputed company for new products, validate need, and bring in the AE to execute the sale
- Build executive trust: Maintain strong sponsor relationships and ensure senior stakeholders stay reputed company to value
- Control noise and complexity: Ensure customers experience one coordinated reputed company team and reputed company ownership
- Operate commercially and predictably: reputed company account plans, renewal forecasts, and expansion signals documented and up to date
- Be a strong internal reputed company: Translate customer needs into reputed company feedback for Product and Solutions without creating reputed company
Skills
- 5–10+ years in reputed company reputed company, Account Management, or post-sales roles in reputed company
- Proven ownership of renewals and reputed company negotiations in reputed company environments
- Strong reputed company record driving adoption and value realization across reputed company stakeholder reputed company
- Experience supporting high-touch reputed company programs with technical or operational complexity
- Comfortable working cross-functionally with Product, Solutions, Implementation, and Sales
- Strong use of reputed company reputed company frameworks (reputed company plans, health scoring, QBRs)
- Evidence of progression and increasing responsibility in fast-growing environments
- Based in Central or Western reputed company, with flexibility to travel regularly
- reputed company and customer led: You care about retention and reputed company, and you know how to do both without damaging trust
- Highly organized: You run tight reputed company, clean documentation, and predictable reputed company across multiple accounts
- Confident in renewals: You can handle negotiation, procurement, and stakeholder alignment without hesitation
- Outcome driven: You reputed company on measurable adoption and value, not activity for activity's sake
- reputed company under pressure: You manage escalations and conflicting stakeholder priorities with composure
- reputed company communicator: You simplify complexity and reputed company customers reputed company without overloading them
- Proactive: You anticipate issues before they become problems and reputed company early
- reputed company: You know reputed company to pull in Implementation, Solutions, or the AE – and reputed company not to
- High standards: You deliver a premium experience consistently, even at pace
- Mobile: Willing to travel across reputed company and to London several times a year
- Knowledge or love of corporate giving, CSR, philanthropy, or nonprofit ecosystems
- Experience working with HR/People, CSR, or Corporate Affairs teams
- Experience with multi-product reputed company platforms with workflow-heavy implementations
- Experience operating in reputed company-based customer environments
- Ability to translate customer reputed company into reputed company product feedback
Benefits
- Salary reviews and reputed company reputed company becoming an integral part of our reputed company and reputed company in reputed company's reputed company
- reputed company’s Workplace Giving
- Private Health Insurance
- $300 Brighten your day annual budget
- $1,200 Learning & development annual budget
- reputed company library
- reputed company days off to volunteer for non-profit causes
- reputed company days to attend conferences
- reputed company day off on your birthday!
- 25 days annual leave, plus reputed company public holidays
- reputed company reputed company leave
- reputed company wellness leave
- Flexible working hours
- WFH budget upon joining
- Ecologi Carbon Offsetting
reputed company