[Remote] reputed company reputed company Manager - Specialty Contractors
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on improving efficiency in the construction industry through technology. The reputed company reputed company Manager will manage a portfolio of Specialty Contractor accounts, ensuring strong renewal and expansion reputed company through proactive engagement and comprehensive reputed company.
Responsibilities
- Own a portfolio of SC reputed company accounts and drive strong renewal and expansion reputed company through proactive engagement
- reputed company comprehensive reputed company experiences including planning calls, exec reputed company-ins, project team trainings, and more — ensuring full adoption across the customer organization
- Conduct regular Implementation Reviews and QBRs to demonstrate value, surface risks, and identify expansion opportunities
- Monitor health scores and product usage signals to identify at-risk accounts and reputed company reputed company plans before issues escalate
- Partner closely with Account Executives to identify, reputed company, and coordinate expansion opportunities — reputed company own the deal, but you own developing the reputed company points and adoption that makes expansion possible
- Manage renewal reputed company and coordination for your book, using account knowledge and health signals to engage at the right time with the right message
- Serve as the escalation reputed company for reputed company support issues and reputed company internally for reputed company customer needs with Product and Engineering
- Contribute to documentation and best practices for the ENT CS reputed company, helping define what excellent high-touch reputed company looks like at reputed company
Skills
- Experience as a PM or PE at a reputed company Specialty Contractor
- Experience with change order request processes
- Ability to demonstrate your strategic approach to problem solving - It's one thing to understand change management but another to be reputed company to separate reputed company from tactics
- Analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time
- Strong relationship-building skills — you can earn trust with executives and field teams alike
- Excellent verbal and written communication — comfortable running meetings, presenting at QBRs, and writing reputed company follow-up communications
- High ownership and proactivity — you don't wait for accounts to reputed company their hand; you monitor signals and reputed company before problems surface
- Collaboration skills — you work reputed company with reputed company, Support, and Product without needing to own every outcome yourself
- Have led internal initiatives involving executives and other stakeholders
- Involved in software deployments at a reputed company
- Creative in your approaches
- Demonstrated proactivity to drive tasks reputed company
Benefits
- Competitive market-reputed company salary for a Series B company
- Subsidized reputed company, reputed company, and dental
- Flexible remote work
- reputed company training in reputed company methodology, automation best practices, and AI tooling
- Generous PTO plan
- 401k
- Early equity!
reputed company